Ford Lincoln Service Lot Attendant

1 week ago

East Hartford, Connecticut, United States Hoffman Auto Group Full time

We are looking for a

Service Lot Attendant

to join the Hoffman Auto Group family

Click here to check out what over 100 years looks like in our culture

What does a Service Lot Attendant at Hoffman Auto Group do?

Role Purpose

Responsible for ensuring safe and efficient handling of customer and company/owned vehicles.

Leadership

This position does not lead others.

Core Accountabilities

  • Greet all customers entering the service area and direct customers to service-write up area. Tag vehicles and install mats and seat covers. Park all vehicles in appropriate locations.
  • Maintain organized lot in order to provide easy access for customers. Includes removing any debris and snow.
  • Maintain loaner vehicles. Wash, fill gas tanks and park in designated area. Inform management of any mechanical or body repairs needed.
  • Perform alignment checks in the drive through quickly and efficiently, providing color alignments print out to the Service Consultants while the customer is still in the Consultants office.

  • Clean, wash and detail customer vehicles, shop and service drive as needed.

  • High School Diploma

  • Valid driver's license.
  • 1-2 years' experience in a customer service orientated environment preferred
  • Can adapt and embrace change with an internal and external customer centric mindset
  • Act as an advocate for teammates and have a strong commitment to technology advancement
  • Possesses effective communication skills: oral, written, listening.
  • Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

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