Harbor Operations Specialist

As a Harbor Operations Specialist, you will be front-line operational staff for Port properties for commercial fishing, commercial, and recreational vessel facilities. You will manage day-to-day operations of maritime business and ensure all activities are followed according to expectations, policies, and procedures for safety, environmental, and efficiency.

• You will provide customer service and standard operational information to customers and the public, and establish and maintain positive interactions to address concerns, answer questions, and assist with their needs.
• You will provide property security by patrolling buildings, upland gated fence storage yards, and lockers ensuring that all areas are locked and secured for facility and public safety.
• You will enforce parking policies and procedures to ensure proper operational compliance.
• You will collaborate with other Harbor Operations Specialists, contracted security, Portfolio Manager, and maintenance personnel to meet customer needs.
• You will exchange information and provide daily updates to bring awareness of routine events, scheduled special events, and activities impacting facility operations.
• You will provide updates and revised post orders to on-coming Duty Harbor Specialist at shift turnover.
• You will perform roving security patrols by driving between multiple maritime customer locations across port and waterfront properties in order to respond quickly to emergencies, incidents, alarms, service requests, and security issues using a vehicle to ensure safety and operational efficiency.
• You will serve as a First Responder, operating a skiff and deploying oil boom equipment for spill containment and reporting procedures in compliance with safety and regulatory policies.

Who you are:

• Experienced – You have one (1) year of experience in facilities, customer service, maintenance or security operations.
• Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
• Knowledgeable –You are familiar with boat and terminal operations, including terminal environmental regulations and guidelines. You also have general proficiency with desktop office applications such as Microsoft Outlook and Word.
• Customer-oriented – You possess proficient customer service skills, especially face to face interaction and have excellent verbal and written communication skills.
• Independent Problem-solver – You have well-developed problem-solving skills and conflict resolution skills to effectively manage through expected and unexpected change. You can also work independently with minimal supervision.

What else you need to know:

• Driver's License – You will need a valid Washington State Driver's License, or the ability to obtain one, is required in order to travel locally to project sites.
• Forklift Experience – You must have prior forklift experience in an industrial or warehouse environment.
• Work Schedule – Your normal work schedule will be Friday-Monday, 10:30 a.m.- 9:00 p.m. This is a relief position, meaning your schedule may occasionally change to cover morning shifts as needed. You may be required to work any and all assigned shifts, including weekends and holidays. You may be required to work during emergencies.
• Work Environment – You will generally work outdoors in all types of weather conditions, as well as in an office environment. Additionally, you must have the ability to lift up to 50lbs with or without reasonable accommodation. You may be exposed to areas of high noise or various hazardous materials.
• Washington State Residency Requirement – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.
• Overtime Eligible – You are eligible for overtime pay in this role.
• Safety Requirements – You will be required to comply with all work rules, safety, and Personal Protective Equipment (PPE) requirements.

Why you'll love it here:
The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port's mission. In addition to the summary below, benefit details for non-represented positions can be found
on the Port of Seattle's website.
If the position is represented by a union, please refer to the "
Collective Bargaining Agreement
" or contact the appropriate Union Representative for specific information related to benefits and eligibility.

• Healthcare – Medical, Dental, and Vision Care with options that work for you and your family.
• Paid Vacation – Just about four weeks per year that increases with tenure to rest and rejuvenate.
• Paid Sick Leave – At least one hour of sick leave for every 40 hours worked.
• Holidays – More than ten days per year to celebrate with family and friends away from work.
• Pension/Retirement Plans – A pension and additional savings plans to prepare for your future after the Port.
• Getting to Work – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.
• Parental Leave – Six weeks of paid leave to spend with new additions to your immediate family.
• Development – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
• Equity, Diversity, and Inclusion – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.
• Work-Life Balance – We provide the resources to help you create habits to be healthy and balanced.
• Mission Driven – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.

Why the Port of Seattle:
Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here.

Our vision is to create a Port that mirrors – throughout its breadth of operations and services and within its leadership – the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic develop and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity.

Minimum Salary
31.06

Maximum Salary
42.03