Assistant Service Manager- Canal Winchester, OH

Job Title: Assistant Service Manager

About IRT Living:

The Commons at Canal Winchester and Schirm Farms are vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place—it's where lives unfold. We're equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.

Opportunity Overview:

We're looking for an Assistant Service Manager to step into a key leadership role, serving as the go-to decision-maker when the Senior Service Manager is at the sister property. This is an exciting opportunity to join a fast-growing and forward-thinking company where you'll build strong relationships with both residents and teammates. If you have a background in plumbing, electrical, and HVAC, and you thrive in a fast-paced, team-oriented environment that values professionalism, stability, and top-notch customer service — we'd love to hear from you.

Your Day-to-Day:

• Step into a leadership role when needed, acting as the point of contact in the absence of the Senior Service Manager.
• Partner with the Community and Senior Service Managers to keep operations running smoothly — from managing inventory and coordinating vendors to making smart, cost-saving decisions.
• Tackle a variety of hands-on maintenance tasks, including repairs, painting, apartment turns, pool upkeep, and keeping the property looking its best.
• Be a go-to problem solver by quickly responding to service requests and identifying any safety or maintenance concerns.
• Help lead the service team by setting the example — ensuring safety standards are followed and team members are trained and supported.
• Perform regular preventative maintenance and support inspections to keep everything running like clockwork.
• Assist in emergency situations, including after-hours calls, as part of an on-call rotation
• Contribute to a supportive and engaging employment culture

Why You'll Love Working Here:

• Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
• Growth Opportunities: Ongoing development programs to support your career advancement.
• Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
• Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
• Excellent Compensation: Competitive base, pay plus commissions, bonuses, and stock awards.
• Employee Ownership: Stock awards within your first year of employment.
• Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).

What We're Looking For:

• 2+ years of experience in property maintenance or related fields (hospitality, construction, skilled trades)
• EPA I & II and CPO certifications are required
• Ability to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; move items up/downstairs and push/pull up to 200 lbs. with equipment
• Strong communication skills with a professional, courteous demeanor

• Valid driver's license required

• Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.

We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.