Wax Technician CA
6 hours ago
Position Summary:
As a Wax Technician, I am the heart of European Wax Center. My job is to consistently follow
established processes, procedures, and corporate policies and educate guests on the benefits and
frequency of waxing and the value of wax pass savings and in center promotions while performing
waxing services. As a licensed skin care specialist, you are also responsible for educating guests
of the 4 steps to gorgeous process and demonstrating proper skin care with the Amplify product
portfolio. My role is to represent EWC in a positive, professional, and consistent manner, while
upholding the company's core values.
Duties and Responsibilities:
• Consistently achieving my service credit and SPT (Services Per Ticket) goals by promoting bikini
services, recommending add-ons, and maintaining proper timing. Converting guests to a full body
waxing lifestyle should be a top priority.
• Consistently achieving my product goal by educating guests of skin care needs during their
service, walking the guests to the product wall, and following the proper product checkout process
in the lobby.
• Helping my team achieve our ticket goal by mastering the 4-step process, recommending proper
frequency, encouraging in center rebooking, accommodating as many guests as possible, and reliably
working scheduled shifts.
• Help my team achieve our package goal by encouraging guests to take advantage of a wax pass
savings plan.
• Help my team achieve our new guest goal by promoting the referral program to every
guest.
• Complete my job duties and tasks accurately and on time, including wax suite cleaning and daily
checklists.
• Consistently arriving at work on time, in appropriate attire, including name tag, ready to work
the assigned schedule assigned by management and availability provided during the application
process. Adhering to the reservation book managed by GSA's. Help my center by finding coverage and
ensuring no guests are currently booked when requesting days off from assigned schedule.
• Participate in all weekly strut sessions (if strut session is on a day associate is not
scheduled, the associate will attend a minimum of 1 strut session per month) stay active in Slack,
Fran connect and community events and street marketing.
The duties of this position may change from time to time. Pacific Wax, LLC, Cascade Wax, LLC and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
QualificationsKnowledge and Skill Requirements:
• Valid, active esthetics or cosmetology license; orange-level by 120th day of employment
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