Senior Critical Power Field Technician

At PEARCE, we've got a career for you

Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure.  We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets.

Your Impact: 

Pearce Services/ Unified Power is seeking a Senior Critical Power Field Technician (UPS Field Engineer) for Dallas, TX, and surrounding areas, with a commitment to excellence and a strong desire to succeed and learn new skills.  As a Senior Critical Power Technician, you will directly support our customers in the onsite preventive, corrective, and restorative maintenance of their critical power systems (i.e., UPS, DC systems, inverters, PDUs, STS, and standalone reserve battery technologies). As a UPS Field Service Engineer for Unified Power, you will possess and utilize the 'hit-the-ground-running' and 'think-outside-the-box' mentalities that drive swift and superb solutions to address our customers' needs. 

Core Responsibilities:

•  Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment.
•  Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment.
•  Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations.
•  Customer relationship building – Provide excellent customer service and upsell products.
•  Field troubleshooting calls from customers to a satisfactory resolution.
•  Quickly respond to critical situations.
•  Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data.
•  Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies.
•  Specific duties may vary or evolve over time based on business and client needs.

Core Experience

ATTN: Only applicants with the following experience will be considered.

Please ensure your resume clearly details your UPS work experience before applying.   

•  Prior military training in electronics or avionics (A School, AIT, etc.) preferred.
•  Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability -OR-
•  Minimum of five (5) years serving in an OEM service environment in the critical power space.
•  Good understanding of AC/DC electrical principles.
•  Knowledge of test equipment operation, such as multi-meters and battery test equipment.
•  Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
•  Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
•  Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer.
•  Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities. 

Physical/Work Environment

• At Pearce, safety is our number one concern. Candidates must be able to comply with OSHA and applicable DOT Standards.
• Must have a valid driver's license with an acceptable driving record (if driving a Company Vehicle) and pass a pre-employment drug screen.
• Ability to lift and/or move up to 110 pounds for short durations.
• Ability to kneel or crouch periodically.
• Ability to stand for extended periods of time.
• Ability to travel for multiple days with Per Diem as projects require.
• Coordinate multiple tasks simultaneously while maintaining 100% safety awareness.
• Lifting heavy objects and stretching above your head.

#ZR

At Pearce, we are committed to fair and transparent pay practices.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation.  We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses.

This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process.

What We Offer

Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training.  To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment.

At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.

Learn more about us at www.Pearce-