Franchise Business Coach

6 days ago

Redwood City, California, United States HomeSmiles Full time

HomeSmiles is a rapidly growing franchise focused on providing essential home maintenance services. We pride ourselves on supporting our franchise owners with best-in-class tools, training, and resources to ensure their success. We're looking for a dedicated and experienced Franchise Business Coach to join our team and help our franchisees thrive in their local markets.

Job Description:
As a Franchise Business Coach, you will be a key partner to our franchise owners, providing guidance and coaching to help them grow their businesses, meet financial goals, and overcome operational challenges. You will play a crucial role in ensuring the long-term success of each franchise by offering tailored business advice, analyzing performance data, and sharing best practices.

We Offer:

  • Competitive Compensation

  • Base Salary

  • Retirement Benefits

  • 401k after 90 days

  • Work/Life Balance

  • Fully remote

  • Monday through Friday

  • Paid time off

  • Professional Development

  • Paid onboarding

  • HomeSmiles subject matter expert training

Key Responsibilities:

  • Support Franchise Owners: Work one-on-one with franchisees to provide strategic advice on operations, financial management, and business growth.
  • Analyze Business Performance: Review and interpret key performance metrics to identify areas of improvement and create action plans.
  • Provide Training: Lead ongoing training sessions for franchisees, covering topics such as sales, marketing, customer service, and operational efficiency.
  • Set and Track Goals: Help franchisees set achievable business goals, and develop roadmaps to reach them.
  • Problem Solving: Address challenges franchisees face and offer solutions to improve efficiency and profitability.
  • Share Best Practices: Identify and share successful strategies and systems across the franchise network.
  • Collaborate with Internal Teams: Work closely with our marketing, operations, and tech teams to ensure franchise owners have the tools and support needed for success.
  • Ongoing Communication: Regularly check in with franchisees to monitor progress, provide encouragement, and adjust coaching strategies as needed.

Qualifications
:

  • Proven experience in coaching, mentoring, or managing multi-location businesses (franchise experience required)
  • Strong understanding of financial statements, business operations, and sales strategies
  • Excellent communication and relationship-building skills
  • Familiarity with CRM and business management software (experience with Franconnect, ServiceMinder, or a plus)

This is a remote position.

Each franchise is independently owned and operated. Your application will go directly to the franchise and all hiring decisions will be made by the management of each franchise. All inquiries about employment should be made directly to the franchise location.

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