Sr Product Manager

5 hours ago

Kansas City, Missouri, United States H&R Block Full time
Our Company

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block
What you'll do...

We're looking for a curious, high performing Sr. Product Manager to lead our user-authorized data import strategy. You'll own the vision and roadmap for how users connect and sync financial data from external sources like banks, payroll providers, and payment platforms. 

Day to day, you'll...

  • Demonstrate a deep understanding of customer problems and articulate a compelling product vision, leading by example in problem-solving and customer-centric discovery practices
  • Facilitate continuous discovery, including frequent user research, to understand customer needs, balance desirability, viability, and feasibility, and drive alignment through reviews of discovery artifacts with cross-functional partners and leaders
  • Deliver on time, on budget, and with superior quality, managing all aspects of product development and implementation, including business changes and technology conversions
  • Lead product ceremonies for cross-functional product squads using modern SDLC best practices and methodologies, ensuring high performance and collaboration
  • Create an environment of psychological safety for innovation and foster a strong sense of ownership within the team 
  • Develop and refine a product roadmap, drive a prioritized product backlog with high-quality epics, user stories, and acceptance criteria 
  • Align product strategy with technical capabilities and constraints 
  • Coordinate activities and report regularly to the product team and leadership; regularly conduct team retrospectives and drive resulting actions
  • Develop problem statements and perform deep analysis to support client experience opportunities, ensuring accountability for both short- and long-term product results
  • Design and execute A/B tests. Use data to continuously evaluate and adapt strategies based on test results, focusing on delivering measurable outcomes
  • Accountable for ensuring the quality of features delivered by the trio and achieving defined OKRs (Outcomes and Key Results)
  • Foster strong collaboration with engineering, design, and business teams to ensure alignment and integration 
  • Engage in personal development to develop competencies in leadership and translating strategy into tactical execution
What you'll bring to the team...

Education:

  • Bachelor's degree in a related field or the equivalent through a combination of education and related work experience

Work Experience:

  • 5 years minimum related work experience
  • Experience launching APIs with measurable user impact
  • Experience managing a user-authorized financial data import experience (e.g., Plaid, MX, FDX, etc.) 
  • Effective oral, written and interpersonal communication skills
  • Bonus: You've wrestled with the tension between "easy-to-onboard" and "secure-by-design," and have opinions on how the next generation of user-authorized data import tools should look, feel, and function
Why work for us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.

Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit

Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

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