Fraud Specialist

4 days ago

Old Bethpage, New York, United States FlexStaff Career Site Full time


FlexStaff is seeking a Fraud Specialist for our client, a full-service banking institution, located in Bethpage, NY. 

JOB RESPONSIBILITIES: 

  • Independently review, examine, and resolve fraud and merchant dispute claims. 
  • Monitor member activity and use fraud detection tools to identify and act on potential fraud, escalating emerging trends. 
  • Contact members as needed to verify information and respond to escalations/complaints. 
  • Maintain accurate case management systems and monitor fraud tool performance. 
  • Provide essential support to branches, Contact Center representatives, and other internal fraud/risk teams. 
  • Participate in risk initiatives and identify potential risk exposures. 
  • Engage in ongoing training to stay ahead of fraud trends and mitigation strategies. 
  • Perform other duties as assigned. 

QUALIFICATIONS: 

  • Bachelor's Degree (preferred). 
  • 1-2 years comparable experience in fraud, loss mitigation, financial crime, risk management, or financial services. 
  • Solid understanding of banking practices, policies, and regulations. 
  • Meets requirements for obtaining Certified Fraud Examiner (CFE) and/or Certified Financial Crimes Investigator (CFCI) certifications. 
  • Strong risk analysis skills. 
  • Exceptional attention to detail and ability to analyze transaction monitoring rules. 
  • Strong collaboration skills to work effectively across business units. 
  • Excellent written and verbal communication skills. 
  • Professional presentation and demeanor. 
  • Proven ability to multitask with a high degree of accuracy. 
  • High level of self-direction and initiative. 
  • DNA experience


*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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