Financial Operations Analyst

Wayfair is seeking a motivated Financial Operations Analyst to join our Freight Audit team within the broader Financial Operations organization. This role plays a critical part in ensuring the accuracy, completeness, and integrity of Wayfair's shipping cost data — driving efficiency and financial accuracy across our logistics network. The ideal candidate combines strong analytical and problem-solving skills with a collaborative mindset and an eagerness to improve complex systems and processes.

As a FinOps Analyst, you will analyze carrier invoices, validate rates against contractual terms, and partner cross-functionally with Operations, Accounting, Strategic Finance, and external carriers to resolve discrepancies and improve financial workflows. You'll also help identify automation opportunities, enhance existing tools, and generate insights that shape how Wayfair manages freight costs globally.

This is a high-impact role for someone who enjoys working with data, driving process improvement, and collaborating across teams to create scalable financial solutions

What You'll Do:

• Analyze and validate carrier invoices to ensure accurate freight billing and cost allocation.
• Partner with internal Finance, Operations, and Tech teams to streamline workflows and enhance visibility into cost performance.
• Support automation and reporting initiatives that reduce manual work and improve accuracy.
• Provide data-driven insights to improve carrier performance, process compliance, and financial efficiency.

What You'll Need:

• 1+ years of experience in finance, operations, or data analysis — ideally in logistics, e-commerce, or technology.
• Strong Excel skills (advanced formulas, lookups, pivot tables) and SQL experience required. Looker, or Tableau experience preferred.
• Familiarity with ERP or accounting systems such as SAP.
• Excellent communication and collaboration skills, with the ability to translate data into actionable insights.
• High attention to detail, accountability, and adaptability in a fast-paced environment.
• A continuous improvement mindset — always looking for smarter, more efficient ways to work.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

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