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Senior Relationship Manager

3 days ago

Seattle, Washington, United States Seattle Bank Full time

Who We Are

Seattle Bank is a locally owned, digitally driven financial institution that provides personal, business and partner banking services. Our experienced team and open API, cloud-based core technology platform, deliver a boutique bank experience for clients with interwoven personal and business financial needs. Our highly configurable and scalable tech stack also supports partner banking that enables companies to embed banking transactions into their customer online experience. Seattle Bank is a wholly owned subsidiary of Seattle Bancshares, Inc., a privately held bank holding company, and the creator of CD Valet, a digital marketplace for Certificates of Deposit.   

Position Summary

Seattle Bank's Senior Relationship Manager (RM) is a strategic client-facing role responsible for managing high-value commercial relationships and driving complex lending solutions. This position requires deep financial acumen, strong credit expertise, and a proven ability to develop and grow a portfolio of commercial clients. The Senior RM acts as a trusted advisor to clients, delivering customized financial strategies that support clients' objectives.  

This role involves building strong relationships with clients, understanding their financial needs and business goals, structuring complex credit requests, and driving negotiations. This position will work closely and collaboratively with other Relationship Managers, Credit Administration, and others to deliver an exceptional client experience.  

This position is based in our downtown Seattle office and requires full-time, in-person work.   

Essential Duties

Strategic Client Management 

  • Lead relationship development with key commercial clients and strategic partners.  
  • Serve as a strategic advisor, identifying opportunities to deepen relationships and deliver value-added solutions. 

Complex Credit Structuring 

  • Originate, structure, and negotiate sophisticated credit deals including term loans, lines of credit, asset-based and transactional credits.  
  • Oversee and engage in complex credit analysis and underwriting, ensuring sound risk assessment and compliance with regulatory standards. 

Portfolio Oversight 

  • Manage a portfolio of high-value commercial accounts, ensuring profitability, credit quality, and client satisfaction. 
  • Monitor market trends and proactively manage risk exposure within the portfolio. 

Business Development & Market Expansion 

  • Drive new business acquisition through targeted prospecting, networking, and referral partnerships that are mutually beneficial to the Bank and our clients.  
  • Represent the Bank at industry events and in the community to enhance visibility and brand reputation. 

Leadership & Mentorship 

  • Mentor junior relationship managers and credit analysts, contributing to the team's development. 
  • Collaborate with internal stakeholders to improve processes and client experience. 

Requirements

  • Bachelor's degree or equivalent experience. Higher education is preferred.  
  • 10+ years' experience in private or commercial banking, or wealth management. 5+ years' experience as relationship or portfolio manager. 
  • Strong understanding of credit analysis, loan structuring, and financial products and services. Deep experience with commercial credit underwriting, including term, revolving and transactional credits. Familiarity with real estate and other secured financing.   
  • Strong work ethic and sense of urgency. Motivated by high goals and driven to solve problems to get deals done.  
  • Strong written and verbal communication skills. Able to effectively present information and influence customers, internal stakeholders, and outcomes.   
  • Demonstrated success working independently and as a team player to manage high-value commercial relationships and achieve revenue targets.  
  • High energy but cool under pressure, with a strong point of view and low ego.  
  • Able to manage multiple clients, tasks and projects effectively. Well organized, and attentive to details and deadlines. 
  • Strong knowledge of regulatory requirements and risk management practices.  
  • Proficient with PowerPoint and Excel, and able to quickly learn other relevant business systems.  

Seattle Bank Benefits

We're committed to delivering our promise of peace of mind to our clients and fostering a collaborative, inclusive and supportive workplace for our team members. Our comprehensive benefits program for eligible employees includes:  

  • Medical/Vision, and Dental insurance  
  • Life Insurance, Long Term Disability, Voluntary Life  
  • 401K with Bank contribution, Stock Award, and Incentive Opportunity   
  • Paid Time Off: 
  • Vacation – 4 Weeks 
  • Sick Time – 1 hour per 40 hours worked 
  • Holidays – 10 days 
  • Transportation and fitness benefits 
  • And fun, extra perks such as company social events, paid volunteer hours, quarterly incentive awards, and professional development opportunities.