Datacenter Technician

6 days ago

Des Moines, Iowa, United States LanceSoft, Inc. Full time $60,000 - $80,000 per year

Pay Rate:
$30.00/hr to $40/hr on W2

Location:
Onsite: West Des Moines, IA

Duration:
6-months (Chances of extension)

Data Center Technician 3

Our Team is currently seeking a Data Center Technician to support servers at our customer's data centers. The ideal candidate balances strong technical skills (Hardware, IT, and Cabling Management) is highly analytical with superior attention-to-detail, self-motivated, and a positive, humble 'results driven' attitude. Technicians are also expected to provide feedback, create documentation on both technical and non-technical processes, and contribute to the knowledge library that can be leveraged by others, for example: KB Articles, SOP, lessons learned, etc. Additionally, the technician will be both internal and external facing, with the ability to lead and drive initiatives to conclusion.

Minimum Qualifications


• 2+ years of experience as a data center technician.


• Associate degree in computer science, computer engineering, Information technology or equivalent experience preferred.


• CompTIA A+ or equivalent experience.


• CompTIA Server+ or equivalent experience.


• CCENT or equivalent experience.


• Windows OS experience.


• CCNA certification preferred.


• MCP/MSCE certification preferred.

o Scripting experience preferred – PowerShell, Python, Bash.


• The ability to lift up to 35 pounds when necessary.


• The ability to safely climb ladders when necessary.


• The ability to wear personal protective gear correctly when necessary.


• The ability to stand and walk throughout the facility for extended periods without loss or reduction of productivity.


• The ability to (i) use their hands to handle, control, or feel objects, tools or controls, (ii) make quick, precise adjustments to machine controls, (iii) bend or twist their body and (iv) repeat movements for extended periods without loss or reduction of productivity.

Requirements


• Exceptional server hardware knowledge with deep understanding of all component & system type failures


• Ability to assist in conducting failure analysis on field issues.


• Ability to assist in tracking server fleet health to investigate emerging failure trends (Problem Management) and validate that is maintaining customer SLA.


• Solid experience with IPMI utilization in diagnostics.


• Administer software tools (e.g.: diagnostics, tests, FW updates).


• Experience in real-time issue resolution during new deployments.


• Experienced with Windows Server OS & WinPE OS administration.


• Experience with Linux PXE services a plus.


• Basic Linux and Windows scripting experience.


• Network troubleshooting of Layer-1, Layer-2, Layer-3.


• Virtual Machine set up and environment configurations.


• Ability to work autonomously and within a local or geographically dispersed team environment.

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