Associate Director IT Governance and Process Improvement

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role: 

The Technology Investment Strategy team plays a pivotal role in driving strategic alignment and governance across all Technology Products and Services. 

Their mission is to ensure that the technology budget supports long-term organizational success by aligning investments with enterprise-wide strategic priorities. This is accomplished through close collaboration with IT leaders and stakeholders in CPS, FP&A, NIO, and HR. In 2025, the team is focused on key initiatives including revamping technology vendor management, enforcing operational accountability in workforce strategy, advancing service governance through enhanced reviews, launching SBA and IT portfolio governance for spend transparency, and expanding the services data repository to support strategic decision-making. 

Their core services include biannual service reviews, strategic vendor alignment via workforce strategy, regular workforce strategy updates to IT leadership, robust portfolio and SBA governance, and transparent services data aligned to business needs.

Your Primary Responsibilities:

• Multiple capability offerings across multiple platforms (Mainframe, Private, and Public Cloud) to targeted capability offerings on Public Cloud
• Our Service Governance approach must transform to ensure this journey is successful through ongoing monitoring of progress towards our targeted capability offerings 
• Provide cost transparency and identify investment priorities to support future capabilities and modernization efforts
• Assess vendor changes required, as well as when existing vendors can be offboarded
• Review workforce skill sets needed in future state
• Track volume shifts to the new capabilities
• Track and monitor performance and risk of new and legacy capabilities

Qualifications:

• Minimum of 8 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Knowledge of the TBM Framework
• Knowledge of IT Financial Management, specifically related to IT Service financials
• Strong skills in Microsoft Excel 
• Ability to easily navigate large data sets, and be able to identify trends, issues, and opportunity areas quickly and efficiently
• Data analysis and problem-solving skills as well as strong organizational and data management skills
• Agile Mindset: ability to multi-task and attention to detail is a must 
• Work collaboratively by building consensus and influencing decision making to foster forward progress with projects

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.