Funeral Director/Embalmer

5 days ago


Walnut Creek, California, United States Foundation Partners Group Full time

The Funeral Director/Embalmer manages all phases of the funeral arrangement, from setting up funeral services to final disposition. 

Overview & Responsibilities: 

  • Ensures every client family is presented with all service and merchandise options – Every Family, Every Option, Every Time
  • Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
  • Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
  • Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)
  • Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
  • Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
  • Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)
  • Transfers decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on as-needed basis (per appropriate licensing) to the instructions obtained from the family
  • Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality
  • Completes tasks and details resulting from the arrangement conference
  • Ensures proper paperwork, including permits and certificates, are completed timely and following relevant laws and regulations
  • Conducts and attends funeral services regularly
  • Leads all post-service follow-ups as needed

 Requirements & Qualifications: 

  • Current state licensure for funeral directing & embalming
  • Self-motivated and energetic
  • Strong oral and written communication skills
  • Caring, empathetic, and committed to providing best-in-class service to customers
  • Sensitivity and knowledge of different philosophical systems and religions 
  • Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture 
  • Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) 
  • Valid state-issued driver's license with a clear driving record

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