Payment Risk Analyst

We are seeking a Payment Risk Analyst to join our Operations team in St. Louis Park. Reporting to the VP of Payment Risk, the Payment Risk Analyst is responsible for conducting comprehensive risk reviews for all clients utilizing Treasury Management products, with a strong emphasis on the Centrix PIQS (Payment I.Q. System) platform, ACH services, Check, Remote Deposit Capture (RDC), and Wire transactions. This role demands a high level of ownership, technical expertise, and strategic thinking to proactively identify and mitigate risk, safeguard client operations, and enhance internal efficiencies. The position requires deep knowledge of payment systems and regulatory compliance, along with the ability to analyze complex data, collaborate across departments, and support the development of corrective action plans and product enhancements.

Responsibilities

• Conduct probationary and annual risk reviews for Treasury Management clients, ensuring thorough due diligence and documentation of findings.
• Maintain knowledge of ACH payment systems, including origination, returns, risk controls, and regulatory compliance requirements.
• Evaluate and document client-specific risk factors and emerging trends; communicate insights and recommendations to relevant stakeholders.
• Identify and document high-risk clients, recommending additional controls or mitigation strategies as needed.
• Collaborate with the Treasury Management team to develop and implement corrective action plans for clients not adhering to bank protocols.
• Educate clients on Treasury Management product risks, industry best practices, and current fraud trends to promote secure usage.
• Analyze transaction alerts and investigate anomalies in client activity; escalate concerns to management when appropriate.
• Perform periodic limit reviews for clients utilizing ACH Origination, Remote Deposit Capture (RDC), and Business Mobile Capture.
• Assist in the completion of the annual ACH Risk Assessment and ACH Audit, ensuring compliance with NACHA and internal standards.
• Track ACH return ratios and communicate findings to internal departments to support client education and risk reduction.
• Perform additional duties, special projects and Ad Hoc reporting as assigned to support department goals and regulatory compliance.

Qualifications

• 3+ years related bank payments experience
• Superior customer services skills
• Excellent organizational, written, and interpersonal communication skills
• Exceptional time-management skills with the ability to multi-task and prioritize efficiently to ensure critical deadlines are met
• Ability to identify and resolve problems effectively
• Strong attention to detail
• Knowledge of Cash Management products preferred
• Knowledge of Fiserv software preferred
• Knowledge of PIQS software
• Proficient in Microsoft Word, Excel & PowerPoint

About Bridgewater Bank
Picture yourself at one of the Twin Cities' best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.

We're on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that's why we've created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.

At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus Will you join us?

Compensation & Benefits
The typical annual base pay range for this role is between $63,700 – 75,200. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.

Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Parental leave
• 401(k) with employer match
• Paid vacation & paid holidays

Please Note
The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.

STATUS:
Exempt