Business Manager- Oral Surgery

2 weeks ago

Mequon WI, United States Arrow Oral Surgery Full time $60,000 - $90,000 per year

Arrow Oral Surgery is a newly-established private oral and maxillofacial surgery practice dedicated to providing exceptional patient care in a unique and collaborative environment.

We are seeking an experienced, detail-oriented, and highly motivated Business Manager to oversee the non-clinical operations of our office. This is a key leadership role responsible for ensuring the practice operates efficiently, profitably, and in a manner that supports our commitment to patient satisfaction and our unique culture.

Responsibilities:

  • Financial Management:
  • Oversee all financial activities, including accounts payable, accounts receivable, and payroll.
  • Monitor and analyze practice performance, revenue cycles, and key performance indicators (KPIs).
  • Ensure accurate and timely billing, coding, and claims submission to insurance companies.
  • Manage relationships with vendors, suppliers, and financial institutions.
  • Human Resources:
  • Recruit, hire, onboard, and train new administrative and clinical staff.
  • Manage staff performance reviews, professional development plans, and disciplinary actions.
  • Administer employee benefits, including health insurance, retirement plans, and paid time off.
  • Foster a positive and collaborative work environment through effective communication and team-building initiatives.
  • Operational Management:
  • Develop and implement efficient office policies and procedures to streamline workflows.
  • Ensure compliance with all federal, state, and local regulations, including HIPAA, OSHA, and dental board requirements.
  • Oversee facility management, including maintenance, supplies, and equipment inventory.
  • Marketing and Patient Relations:
  • Develop and execute local marketing strategies to attract and retain referrals.
  • Manage the practice's online presence, including the website and social media channels.
  • Address patient concerns and complaints in a professional and timely manner to ensure high patient satisfaction.
  • Build and maintain relationships with referring dental practices and other community partners.

Qualifications:

  • Minimum of 5 years of management experience in a dental or medical office, with at least 2 years in a supervisory role. Oral surgery practice experience is highly desirable.
  • Proven experience in financial management, including budgeting, billing, and accounts receivable.
  • Strong understanding of dental/medical billing, coding (CPT and ICD-10), and insurance claim processes.
  • In-depth knowledge of HIPAA, OSHA, and other healthcare regulations.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency with practice management software.
  • Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
  • Demonstrated ability to problem-solve and make sound decisions independently.

Job Type: Full-time

Pay: $45, $55,000.00 per year

Work Location: In person

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