Receptionist/Client Services Coordinator

2 hours ago


New Braunfels, Texas, United States RiverBend Counseling Full time

Receptionist/Client Services Coordinator - Counseling Practice

RiverBend Counseling | New Braunfels, TX

Part-Time: 27 hrs/week | $15/hour

About the Role

Established counseling practice seeks professional Receptionist/Client Services Coordinator for front office support. Serve as the welcoming first point of contact for clients while providing administrative support and helping document office systems.

Schedule:

  • Monday, Tuesday, Thursday: 9 AM - 4 PM
  • Wednesday: 10 AM - 6 PM
  • Every Friday off

What You'll Do

  • Greet clients warmly in person, by phone, and by email
  • Manage intake calls and schedule appointments across multiple clinicians
  • Handle front desk reception and prevent scheduling conflicts
  • Collect client information and insurance details (HIPAA compliant)
  • Provide administrative assistant support (filing, correspondence, scanning)
  • Document office procedures and workflows
  • Manage office supplies and general office organization
  • Handle sensitive situations with professionalism and compassion

What We're Looking For

Required:

  • 1+ year office or customer service experience
  • Strong computer skills (Microsoft Office)
  • Excellent written and verbal communication
  • Professional, organized, and self-motivated
  • Ability to handle emotional conversations with grace

Preferred:

  • Healthcare or counseling practice experience
  • Currently enrolled in a counseling/psychology graduate program OR
  • Mature professional with administrative background
  • Familiarity with HIPAA requirements

Why RiverBend Counseling?

  • Established practice serving New Braunfels since 2002
  • Meaningful work supporting mental health care in your community
  • 4-day work week with every Friday off
  • Professional environment with experienced, licensed therapists
  • Great for counseling students: Learn therapy practice operations

Ideal for: Counseling students wanting to understand practice management OR mature professionals seeking part-time work in a mission-driven setting.

Compensation

$15.00/hour | 27 hours/week (approximately $21,000 annually)

To Apply

Email your resume and brief cover letter to: [your email]

In your cover letter, please share:

  • Why you're interested in this counseling practice position
  • Your relevant office/customer service experience
  • Whether you're currently in a counseling program (if applicable)

Questions? Call (830) [your number]

RiverBend Counseling is an equal opportunity employer.

Pay: $15.00 per hour

Expected hours: 27.0 per week

Experience:

  • Front Office/Admin: 1 year (Required)

Work Location: In person



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