Receptionist/Client Services Coordinator
2 hours ago
Receptionist/Client Services Coordinator - Counseling Practice
RiverBend Counseling | New Braunfels, TX
Part-Time: 27 hrs/week | $15/hour
About the Role
Established counseling practice seeks professional Receptionist/Client Services Coordinator for front office support. Serve as the welcoming first point of contact for clients while providing administrative support and helping document office systems.
Schedule:
- Monday, Tuesday, Thursday: 9 AM - 4 PM
- Wednesday: 10 AM - 6 PM
- Every Friday off
What You'll Do
- Greet clients warmly in person, by phone, and by email
- Manage intake calls and schedule appointments across multiple clinicians
- Handle front desk reception and prevent scheduling conflicts
- Collect client information and insurance details (HIPAA compliant)
- Provide administrative assistant support (filing, correspondence, scanning)
- Document office procedures and workflows
- Manage office supplies and general office organization
- Handle sensitive situations with professionalism and compassion
What We're Looking For
Required:
- 1+ year office or customer service experience
- Strong computer skills (Microsoft Office)
- Excellent written and verbal communication
- Professional, organized, and self-motivated
- Ability to handle emotional conversations with grace
Preferred:
- Healthcare or counseling practice experience
- Currently enrolled in a counseling/psychology graduate program OR
- Mature professional with administrative background
- Familiarity with HIPAA requirements
Why RiverBend Counseling?
- Established practice serving New Braunfels since 2002
- Meaningful work supporting mental health care in your community
- 4-day work week with every Friday off
- Professional environment with experienced, licensed therapists
- Great for counseling students: Learn therapy practice operations
Ideal for: Counseling students wanting to understand practice management OR mature professionals seeking part-time work in a mission-driven setting.
Compensation
$15.00/hour | 27 hours/week (approximately $21,000 annually)
To Apply
Email your resume and brief cover letter to: [your email]
In your cover letter, please share:
- Why you're interested in this counseling practice position
- Your relevant office/customer service experience
- Whether you're currently in a counseling program (if applicable)
Questions? Call (830) [your number]
RiverBend Counseling is an equal opportunity employer.
Pay: $15.00 per hour
Expected hours: 27.0 per week
Experience:
- Front Office/Admin: 1 year (Required)
Work Location: In person
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