Home Care Assistant

Join Aspire for Well-Being Home Care as a Home Care Assistant and bring our mission of compassionate, person-centered care to life. You'll provide individualized home care services, including companionship, personal care, light housekeeping, and transportation that support independence and well-being. This flexible per diem role offers the opportunity to build meaningful relationships while being part of a supportive, values-driven team committed to excellence and empathy.

Summary of Responsibilities:

The Home Care Assistant provides residents/clients and families with the highest quality of home care services which include companionship, personal care, transportation, and home support as well as a wide variety of ancillary services depending on the specific needs and service plan of the client. Delivers Specialized Care following individualized training and competency criteria, in accordance with the Pennsylvania Department of Health guidance. All services listed in the service plan are provided, including any additional services requested if allowed by state regulations and Aspire for Well-Being Home Care (Aspire Home Care) policies. Services are provided in a caring and compassionate manner that recognizes individual needs, preferences, and rights.

Essential Functions/Duties:

• Provides companionship and home support service to promote resident/client independence, including but not limited to light housekeeping, laundry, linen changes, meal preparation, errands and grocery shopping, medication, and appointment
• Assists resident/client with activities of daily living including but not limited to support with bathing, dressing, toileting, grooming, oral hygiene, skin care and /or ambulation and
• Following individualized training and competency, provides specialized care to residents, defined in the Aspire for Well-Being Home Care Specialized Care policy.
• Provides transportation as listed in the service plan and/or at the direction of the resident/client as defined in the Aspire for Well-Being Home Care policies and procedures.
• Observes and reports to immediate supervisor any observed changes in the resident/client's physical condition, mental / emotional state, or home situation in a timely
• Demonstrates an understanding of time management principles by seeking to remain engaged and involved throughout the shift and providing "value-added" support when service plan tasks are
• Demonstrates the ability to work independently and use good judgement.
• Reads resident/client's previous shift notes and general service notes upon arrival and documents specific services provided when shift is completed.
• Provides updates to supervisor at least weekly and provides resident/client information as requested by supervisor.
• Coordinates specific work tasks with other personnel within the home care department as well as with other programs and departments to ensure the seamless quality provision of service and support to residents / clients.
• Relates in a courteous manner to residents/clients, families, visitors, and fellow staff members and promotes respectful relationships in all interactions with others.
• Protects the privacy, confidentiality and dignity of all residents/clients and co-workers.
• Follows all policies and procedures and suggests methods for
• Follows safe practices to ensure the health and well-being of residents/clients, families, and employees including self, including universal and standard
• Maintains awareness of individual responsibilities regarding fire, health, and safety
• Conducts work tasks in a manner that maintains health and wellness and reduces   injuries and uses equipment and supplies safely and properly.
• Completes skills assessment prior to providing care and competency annually
• Communicates business-related issues in a positive manner that respects residents/clients, families and employees while maintaining professional boundaries.
• Uses telephone or home care software system to log in and out of all direct care shifts and to provide documentation for services provided; Uses companywide Human Resource Management System (HRMS) for all work
• Completes honestly and accurately all forms as required including but not limited to mileage, travel time, tasks completed, and telephonic time
• Attends and or completes all mandatory orientation, in-service training and education programs including competency assessments and TB education at hire and annually thereafter and demonstrates an interest in improving the quality of services
• Accepts supervision with a positive attitude and follows the chain of
• Participate in and complete all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards.
• To meet department needs, a Home Care Assistant may be designated to participate in the on-call rotation, to provide support, respond to requests, and report to duty should the need arise. Designated employees will be paid an on-call stipend as defined in the Aspire for Well-Being Home Care After Hours On-call policy.

Required Skills/Abilities:

• Excellent communication and interpersonal skills with the ability to effectively communicate with residents/clients, supervisors and co-workers using understandable language skills in reading, writing, and speaking in person and on the
• Patience, sensitivity, kindness, and aptitude for working with elderly and/or cognitively impaired
• Demonstrates flexibility in adjusting to residents/clients' specific needs and

Supervisory Responsibilities:

• May be called upon to mentor new staff

Core Values:

1. AMBASSADOR: Represents The Highlands at Wyomissing in a positive light with integrity. Takes pride in our community.
2. COMMITMENT: Dedicated, adaptable, tolerant, dependable, focused, and passionate. Often does more than is required. Reports to work as scheduled and timely.
3. COMPASSIONATE: Is empathetic, mindful, and kind.
4. INNOVATIVE: Is curious. Identifies new methods and efficiencies.
5. RESULTS-DRIVEN: Has a strong sense of urgency about solving problems and completing work. Exerts unusual effort over time to achieve a goal. Maintains commitment to goals in the face of obstacles and frustrations.
6. TEAM ORIENTED: Works cooperatively and effectively with others to achieve common goals.

The Highlands' Traditions (Customer Service Expectations):

1. SAFETY: Practices safe behaviors to ensure the safety of all.
2. KINDNESS: Projects a positive image and energy. Courteous and respectful to all. Goes above and beyond to exceed customer expectations.
3. SHOW: Takes pride in self-appearance. Stays in "character" and performs the "role in the show." Ensures work area is show-ready.
4. EFFICIENCY: Performs role with consistency and efficiency. Uses time and resources wisely.

Position Type/Expected Hours of Work

• This is an as needed/per diem position with no guarantee of hours on a regular basis.
• The position requires the ability to work during non-standard hours, including evenings, weekends, holidays, and during inclement weather, and to be available when the need

Travel:

• Travel may be expected for this position, including local travel, as required by  a client service plan or service address.

Education and Experience Requirements:

• High school Diploma or GED (Required)
• 1-3 Years' personal care/home care experience
• May be a certified Nursing Assistant; however, not required for this position.

Work Authorization/Security Clearances:

• Medical Screening
• Criminal History Clearance
• FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years)
• Immigration and naturalization (I-9) Clearance
• Valid Pennsylvania Driver's License and acceptable MVR (if operating company vehicle)

Physical Requirements & Physical Demands:

• While performing duties of this job, the employee is occasionally required to climb, kneel, pull with force, reach above head, reach above shoulder, push/pull (up to 100+ ), lift from floor level up, lift from waist level up, lift above shoulders/head, ability to lift, push, pull with assistance (mechanical or co-worker) the weight of the average patient specific to department, Lifting 25 lbs. maximum and frequent lifting and/or carrying of objects weighing up to 10 lbs.

Safety Hazards and Physical Environment:

• May be exposed to blood borne pathogens - High Risk
• May be exposed to communicable diseases
• May be exposed to moving mechanical parts
• May be exposed to potential electrical shock
• May be exposed to toxic, caustic, chemicals, and / or detergents
• May be exposed to rare occasions during which it is necessary to interact with a resident exhibiting aggressive behavior.