Psychiatric Crisis Specialist I

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives — beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitlePsychiatric Crisis Specialist ILocationClevelandFacilityLutheran HospitalDepartmentReg Hosp Behavioral Intake-Regional Hospital AdministrationJob CodeD99997ShiftNightsSchedule9:00pm-7:30amJob SummaryJob Details

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar patient care, receive endless support and appreciation, and build a meaningful career at one of the most respected healthcare organizations in the world. 

As a Psychiatric Crisis Specialist on our Behavioral Health team, you are responsible for the through-put of all patients within the unit. In this role, you will complete a variety of assessments, identify crisis needs, provide necessary interventions and collaborate with other caregivers to provide the best care possible. This position allows you to directly enhance the lives of both patients and their families as you help guide them through some of the most trying and difficult times. 

A caregiver in this role works nights from 9:00 p.m. – 7:30 a.m.

A caregiver who excels in this role will:  

• Complete comprehensive mental status, psychosocial, risk and chemical use assessments.  

• Identify patient crisis needs.  

• Participate in on-going assessment and care plan recommendations for patients with extended time awaiting dispositions. 

• Provide crisis intervention services using a therapeutic intervention based on patient centered outcomes and standards of care. 

• Supply information to the medical team for consideration of a differential diagnosis. 

• Recognize significant changes in patient condition and respond appropriately. 

• Navigate insurance verification and pre-certification processes for behavioral health carve-outs. 

• Provide psychoeducation to family and significant others of patients and other co-working caregivers about behavioral health, de-escalation and/or other related topics to assist in the current plan of care. 

• Serve as a patient advocate. 

• Process referred cases to appropriate disposition, including inpatient placement or assistance with community wrap around services for a successful discharge plan. 

• Complete all documentation and records related to patient care. 

Minimum qualifications for the ideal future caregiver include:  

• BA, BS, MA or MS in a healthcare profession OR MEd, RN, MA or MS

• Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), Licensed Chemical Dependency Counselor III (LCDC-III) or Registered Nurse (RN)

• Two years of work experience OR two years of an internship in a clinical setting 

• Competency of patient populations (child/adolescent, adult, geriatric), diversity, social determinants of health, community resources, Ohio Revised Code, DSM/ICD, mental illness, chemical use/abuse, basic medical clearance, healthcare law and other competencies as assigned

• Possession of resources for all communities and counties served by Cleveland Clinic facilities

Preferred qualifications for the ideal future caregiver include: 

• Licensure as a Licensed Independent Social Worker (LISW), Licensed Independent Social Worker with Supervisory Designation (LISW-S), Licensed Professional Clinical Counselor (LPCC) or Licensed Professional Clinical Counselor with Supervisory Designation (LPCC-S) 

• Healthcare experience

• Internship with one of the community agencies

• Behavioral health background

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Physical Requirements:

• Requires Corrected hearing and vision to normal range

• Some positions may be more sedentary work

• Some positions may be more light work

• Require full range of motion, eye-hand coordination

• Require standing or walking for extensive periods of time

• Require some exposure to communicable disease or bodily fluids

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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