Battery Performance Support Analyst

4 hours ago


Santa Fe, New Mexico, United States SN Capital Full time

Company Description

SN Capital is dedicated to creating opportunities and fostering financial well-being for individuals and businesses through tailored mortgage and finance broking services. Specializing in residential, corporate & commercial, and equipment finance, SN Capital offers expertise and personalized solutions. Guided by values of integrity, transparency, and excellence, the company ensures competitive and customized financial solutions. By forming long-term partnerships with clients, SN Capital empowers growth, security, and success, delivering confidence in today's financial landscape.

Role Description

This full-time hybrid role as a Battery Performance Support Analyst is based in Santa Fe, NM, with partial remote work flexibility. The primary responsibilities include analyzing battery performance data, providing technical and customer support, resolving technical issues, and assisting clients with troubleshooting and performance optimization. The role also includes documenting processes, collaborating with internal teams, and ensuring timely resolution of client concerns to ensure customer satisfaction and operational excellence.

Qualifications

  • Strong Analytical Skills for evaluating and interpreting battery performance data.
  • Proficiency in Technical Support and Troubleshooting to diagnose and resolve battery performance issues effectively.
  • Excellent Customer Support and Customer Service skills to communicate and assist clients effectively.
  • Ability to work in a hybrid environment, demonstrating adaptability and strong organizational skills.
  • Bachelor's degree in Engineering, Chemistry, or a related field is highly preferred.
  • Experience with battery technology and performance evaluation tools is a plus.
  • Detail-oriented and able to manage multiple tasks efficiently.


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