Bilingual Client Care Coordinator

2 days ago

Tampa, Florida, United States Seasons Psychotherapy Associates LLC Full time

Exceptional benefits worth $13,000–$18,000 per year (100% paid health/dental/vision/life, up to 26 days PTO + all federal holidays, 401(k) match)

Seasons Psychotherapy Associates is a growing, mission-driven mental health group practice serving clients across Florida. We are looking for a warm, organized, fully bilingual (English/Spanish) Client Care Coordinator to be the welcoming first point of contact for our clients — entirely from home.

This is a full-time, 100% remote position (Monday–Friday, typical shifts 9 AM–6 PM ET). No commuting, no required office days ever.

You'll spend your day:

  • Answering phones and emails with genuine care
  • Conducting new-client intakes and scheduling appointments
  • Verifying insurance, explaining services, and easing anxious callers
  • Keeping clinician calendars and EHR notes accurate
  • Collaborating with our supportive remote team

We need:

  • Full professional fluency in English and Spanish (spoken and written)
  • Excellent phone voice and true empathy
  • Strong multitasking and organization skills
  • Reliable home office with high-speed internet
  • Ability to pass a Level 2 fingerprint background check
  • Current Florida residency

Nice to have (but not required):

  • 1+ years in medical office, mental health, or high-volume client service
  • Experience with EHR or scheduling systems

This role is perfect for you if you value stability, outstanding benefits, work-life balance, and helping people more than the absolute highest hourly rate — especially parents, military spouses, medical assistants wanting to leave the office, or anyone who wants fully covered healthcare and generous time off.

If that sounds like you, we'd love to meet you. Apply today — we review applications daily and move quickly.

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