receptionist

Requisition No: 865294

Agency: Veterans Affairs

Working Title: RECEPTIONIST

Pay Plan: Career Service

Position Number:

Salary: 36,092.42

Posting Closing Date: 11/23/2025

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Requisition # 865294

RECEPTIONIST

Florida Department of Veterans' Affairs

Ardie Copas State Veterans' Nursing Home

Port Saint Lucie, St. Lucie County

Annual Salary: $36,092.42

Paid Bi-Weekly

Excellent retirement package and optional deferred compensation plan. Health, vision, dental, ‎disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and ‎sick leave. Nine (9) paid holidays and personal day. Tuition waivers are available for State Universities and ‎Community Colleges (up to 6 credits per semester).

Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.

Variable shifts discussed during the interview.

MINIMUM QUALIFICATIONS:

• Willingness and ability to work evenings, weekends and holidays.
• One (1) year clerical experience (college education/vocational training can substitute for experience).
• Ability to communicate effectively in English: Reading, Writing, Speaking.
• Excellent communication and interpersonal skills.
• Knowledgeable in Microsoft Office Suite: Word, Excel and Outlook.
• Successful completion of the employment screening process to include, but not limited to, a national background investigation and drug test.‎

PREFERRED QUALIFICATIONS:

• Receptionist experience in a medical or Long-Term care facility.
• Experience with MyFloridaMarketplace.
• High school diploma or equivalent.

PERFORMANCE STANDARDS AND EXPECTATIONS:

This is a Career Service position that handles front office reception and administrative duties, which include assisting general public, customers, visitors, and other interested parties.

• Handles cash and assists with resident meal funds.
• Incumbent is expected to remain calm in emergency situations and be capable of using an overhead PA system for announcements.
• Greetings visitors to the facility in a courteous manner.
• Provides limited information to the public regarding services rendered at the State Nursing Home.
• Answers and routes incoming and in-house calls.
• Takes and delivers accurate messages to appropriate staff members in a timely fashion.
• Maintains order in the reception area provides magazines and other reading material to visitors as well as residents.
• Ensures adequate lighting and comfortable room temperatures are maintained within the reception area.
• Always ensures Residents' Rights as well as Resident confidentially is protected.
• Prepares letters, reports, forms and other documents, assuring that they are accurate and timely.
• Delivers' medication received via the mail immediately to the respective section.
• Assists families and visitors with meal receipts, and with the purchasing of meals.
• Coordinates mail flow in and out of the office, along with collecting and distributing parcels.
• Performs basic bookkeeping, filing, cash handling and clerical duties.
• Performs other routine office duties as instructed by supervisor.

This position is in the Career Service system.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.