Laboratory Technician

7 days ago

Bethlehem, Pennsylvania, United States Fastest Labs of North HARTFORD Full time

Job Title: Laboratory Technician

Job Overview:

Fastest Labs is a non-medical lab that offers a comprehensive range of drug, alcohol, and DNA testing services across various industries. We are seeking a detail-oriented and motivated Laboratory Technician to join our dynamic team. At Fastest Labs, we take pride in providing the cleanest, friendliest, and fastest testing facilities in the industry. We ensure efficient service and a welcoming environment, with a commitment to guiding clients through the testing process with professionalism and care.

Basic Function:

The Laboratory Technician assists in the day-to-day operations of the lab, including administrative duties, client communication, performing tests, conducting analyses, generating reports, and ensuring an excellent customer experience.

Primary Responsibilities:

  • Handle customer inquiries and follow scripts to schedule appointments and promote services.
  • Perform daily sales calls to encourage prospective clients to utilize Fastest Labs services.
  • Conduct certified specimen collections for urine, alcohol, saliva, fingernail, hair follicle, and DNA tests.
  • Administer urine and saliva tests using instant or rapid screening devices.
  • Process and maintain business files and maintain a daily log of all incoming calls.
  • Follow proper chain of custody collection procedures, package specimens correctly, arrange for shipping, and complete required paperwork.
  • Collect payments and accurately process chain of custody testing forms.
  • Report test results using the appropriate client-specific reporting protocol.
  • Perform sales presentations and outreach to potential clients.
  • Monitor and manage inventory of testing supplies.
  • Follow up on leads using phone calls, emails, letters, or faxes.
  • Manage and enhance social media presence.
  • Support onsite/mobile testing activities.

Secondary Responsibilities:

  • Maintain a clean and professional appearance of the office and testing areas.
  • Contribute to a positive work environment and support team efforts.
  • Ensure the maintenance and preparation of testing products, forms, and equipment.
  • Perform additional office functions and related duties as assigned.

Essential Qualifications:

  • Clear spoken and written communication in English (Bilingual preferred).
  • Strong persuasive skills for scheduling sales appointments.
  • Computer literacy and ability to manage administrative tasks.
  • Flexible, hardworking, quick learner, and customer-centric attitude.

Special Requirements:

  • Proficiency in using a personal computer.
  • Comfort with physical contact with testing materials, including urine, hair, saliva, and fingernail dust.
  • Ability to lift 35 pounds and perform physical activities such as bending, twisting, stooping, kneeling, reaching, pushing, pulling, and carrying.
  • Ability to sit at a desk for extended periods.

This job description outlines the general scope of work and responsibilities for the Laboratory Technician position. It is not an exhaustive list of duties and may be modified as necessary to accommodate business needs. This position does not constitute an employment contract, and employment remains at-will. Reasonable accommodations will be made for individuals with disabilities.

Job Type: Part-time

Pay: $ $19.00 per hour

Expected hours: 25 per week

Work Location: In person

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