General Manager
2 weeks ago
Hotel General Manager – Chase Hotel Group (Erie, PA)
Salary: $60,000 – $70,000 per year
Full-Time | On-Site
Chase Hotel Group is seeking a highly motivated, hands-on Hotel General Manager to lead daily operations at our property in Erie, Pennsylvania. This is an exciting opportunity for a driven hospitality professional who thrives in a fast-paced environment, delivers exceptional guest experiences, and leads teams to success.
Key Responsibilities
- Oversee all day-to-day hotel operations, including front desk, housekeeping, maintenance, and guest services
- Ensure outstanding guest satisfaction through effective service standards and staff training
- Manage financial performance: budgeting, forecasting, revenue management, cost control, and reporting
- Recruit, hire, train, and motivate staff to maintain a positive and productive work culture
- Maintain brand standards, cleanliness, safety compliance, and property condition
- Implement strategies to improve occupancy, ADR, RevPAR, and overall profitability
- Respond to guest feedback and resolve issues promptly and professionally
- Work closely with ownership/management company to achieve operational and financial goals
Qualifications
- 3+ years hotel management experience (AGM or GM preferred)
- Strong leadership, communication, and team-building skills
- Proven ability to manage budgets, analyze financials, and drive revenue
- Knowledge of hotel operations, brand standards, and PMS systems
- Ability to problem-solve, multitask, and work flexible hours as needed
- Passion for hospitality and guest satisfaction
Benefits
- Competitive salary $60,000–$70,000
- Performance-based incentives
- Paid time off
- Health benefits (if applicable)
- Career growth opportunities within Chase Hotel Group
Job Type: Full-time
Pay: $60, $70,548.53 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Relocation assistance
Work Location: In person
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