General Manager

2 weeks ago


Erie, Pennsylvania, United States Chase Hotel Group Full time

Hotel General Manager – Chase Hotel Group (Erie, PA)

Salary: $60,000 – $70,000 per year

Full-Time | On-Site

Chase Hotel Group is seeking a highly motivated, hands-on Hotel General Manager to lead daily operations at our property in Erie, Pennsylvania. This is an exciting opportunity for a driven hospitality professional who thrives in a fast-paced environment, delivers exceptional guest experiences, and leads teams to success.

Key Responsibilities

  • Oversee all day-to-day hotel operations, including front desk, housekeeping, maintenance, and guest services
  • Ensure outstanding guest satisfaction through effective service standards and staff training
  • Manage financial performance: budgeting, forecasting, revenue management, cost control, and reporting
  • Recruit, hire, train, and motivate staff to maintain a positive and productive work culture
  • Maintain brand standards, cleanliness, safety compliance, and property condition
  • Implement strategies to improve occupancy, ADR, RevPAR, and overall profitability
  • Respond to guest feedback and resolve issues promptly and professionally
  • Work closely with ownership/management company to achieve operational and financial goals

Qualifications

  • 3+ years hotel management experience (AGM or GM preferred)
  • Strong leadership, communication, and team-building skills
  • Proven ability to manage budgets, analyze financials, and drive revenue
  • Knowledge of hotel operations, brand standards, and PMS systems
  • Ability to problem-solve, multitask, and work flexible hours as needed
  • Passion for hospitality and guest satisfaction

Benefits

  • Competitive salary $60,000–$70,000
  • Performance-based incentives
  • Paid time off
  • Health benefits (if applicable)
  • Career growth opportunities within Chase Hotel Group

Job Type: Full-time

Pay: $60, $70,548.53 per year

Benefits:

  • Employee discount
  • Health insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Relocation assistance

Work Location: In person


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