Director of Human Resources

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Job Overview

The Director of Human Resources understands that the hotel will only be as successful as the associates who are in it, and make it a priority to foster a positive culture of engagement- filling our team with passionate associates who love our industry. An HR Director is responsible for the daily operations of the Human Resource function; including full-cycle recruiting, training and development, and coaching & counseling, and administration. An HR Director will help build their team's leadership skillset and HR business acumen. HR Directors will work closely with the General Manager regarding short and long-term goals and manage expenses within approved budget parameters.

HR Directors must have a welcoming and approachable personality and demonstrate genuine concern for guests and employees. HR sets the tone for others in stressful situations by responding in a cool, calm, and collected way. Creating confidence and trust is a must and must be viewed by others as honest and direct. You must be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. You are a self-improver who develops a variety of approaches and communication techniques tailored to each situation.

The person having this position must possess good communication skills, have the ability to resolve conflict and have a thorough understanding of LINE policies, procedures, and expectations.

Because of the fluctuating demands of the company's operation, it may be necessary that each

employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employee is expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

Essential Functions & Responsibilities

• Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel

• Respond to internal and external HR related inquiries or requests and provide assistance as needed

• Redirect HR related calls or distribute correspondence to the appropriate person of the team

• Maintain records of personnel-related data (payroll, benefits, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met

• Act as a liaison with other departments or functions (payroll, benefits etc.)

• Lead the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc.

• Schedule meetings, interviews, HR events etc. and maintain the team's agenda

• Coordinate training sessions and seminars

• Ensure new hire orientations are conducted

• Develop the onboarding process and update new hire records

• Implement policies and procedures

• Respond to unemployment claims

• Coordinate and facilitate benefit enrollment meetings

• Process payroll edits and review payroll for accuracy

• Review insurance carrier invoices for accuracy

• Assist in recommending and supporting employee relations programs

• Produce and submit reports on general HR activity

• Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions

• Maintain "open door" communication with employees

• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control

• Responsible for interviewing, selecting, training, guiding, managing and scheduling personnel

• Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward

• Ensure staff understands their job expectations before holding them accountable

• Maintain awareness of documentation needed and retained in employee files

• Be familiar with all safety and emergency procedures including OSHA requirements

• Attend relevant meetings

• Must be courteous and gracious, maintaining a professional demeanor at all times

Knowledge, Requirements and Skills

• Bachelor's degree in human resources, business administration or relevant field; additional education in Human Resource Management a plus

• Bi/Multi-Lingual a plus – Spanish a plus

• At least two (2) years' experience as an HR Director preferred

• At least five (5) years' experience as an HR Manager or HR Leader position required

• Union experience required

• Hotel experience preferred

• Knowledge of human resources processes and best practices

• Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular)

• Experience with HR databases and HRIS systems (e.g. Ceridian Dayforce, ADP, Paycom)

• Ability to work with Applicant Tracking Software

• In-depth understanding of sourcing tools, like resume databases and online communities

• Familiarity with social media recruiting

• Outstanding communication and interpersonal skills

• Ability to handle data with confidentiality

• Excellent reading, writing and oral proficiency in the English Language

• Excellent organizational and time management skills

• Excellent attention to detail

• Ability to multitask

• Work well under pressure, requires being a team player

Working Conditions/Environment

• The noise level in the work environment is usually moderate

• The person having this responsibility may have to lift up to 20lbs on an occasional basis

• The person having this position may have to sit for eight (8) hours, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for one (1) hour per day

• The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.