Event Sales Managers

2 weeks ago

Sterling Heights, Michigan, United States Entertainment Services LLC Full time

We're on the lookout for driven and enthusiastic Event Sales Managers to lead our events and group sales efforts. This role is perfect for someone who thrives on building relationships and creating memorable guest experiences.

As a key leader on our team, you'll work closely with clients and the operations team to bring events of all sizes to life, including corporate gatherings, building buyouts, school groups and birthday parties. The success of the Event Sales Manager is critical for the location to achieve financial targets. Ultimately, your success is measured by your ability to convert interest into bookings and to help establish PINSTACK as the go-to spot for fun and unforgettable group experiences.

Key Responsibilities:

  • Lead the Event Sales Process: Prospect, qualify, and convert leads into successful events through calls, emails and in-person tours. Manage all phases of the event process, from initial inquiry to post-event follow-up.
  • Relationship Building: Develop and maintain strong relationships with guests, local businesses, schools, and organizations to drive repeat and referral business.
  • Create Memorable Events: Work with clients to plan and customize events, ensuring their vision comes to life while maintaining the highest level of service.
  • Collaborate with Operations: Partner with the operations, kitchen, and arcade/bowling teams to ensure flawless execution of events and parties.
  • Achieve Sales Goals: Meet or exceed monthly and annual sales targets by actively generating leads and closing sales for group events, private parties, and corporate outings.
  • Marketing & Outreach: Collaborate with the Marketing Department on strategies aimed at promoting events. Attend networking events and community functions to increase brand awareness.
  • Client Satisfaction: Be the primary point of contact for event clients, ensuring their needs are met with professionalism and enthusiasm, and resolving any concerns quickly and effectively.
  • Reporting & Administration: Maintain accurate records of all sales activity, proposals, and contracts. Provide regular updates to the Director of Sales on sales performance.

This is more than a sales role—it's a chance to be a leader in a fun, fast-paced environment where you can make an immediate impact. We offer a competitive base salary, monthly commissions, benefits, 401K, PTO, and a lively team culture where work and play go hand in hand.

Requirements

  • 2+ years of event sales experience in hospitality, entertainment, or a similar industry
  • Goal-orientated individual with the drive to grow market share.
  • Strong leadership and communication skills with a guest-first mindset.
  • Excellent organizational skills with the ability to manage multiple events and deadlines simultaneously.
  • Experience working cross-functionally with operations and kitchen teams to deliver seamless events.
  • Outgoing personality with a passion for networking and building lasting client relationships.
  • Proficient in CRM software, Microsoft Office, and comfortable learning new technology.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

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