Veterinary Receptionist

Wallingford Veterinary Hospital is a privately owned and operated, two-doctor small animal practice dedicated to providing compassionate, high-quality care to pets and their families. We are seeking an experienced, dependable, and enthusiastic Veterinary Receptionist to join our team.

This role requires a strong understanding of veterinary terminology and animal care, as well as the ability to handle various administrative responsibilities efficiently. This is a full-time position (40 hours per week), including Saturdays. Compensation is commensurate with experience.

Duties (including, but not limited to):

• Greet clients and their pets warmly upon arrival, ensuring a welcoming atmosphere.
• Schedule appointments and manage the clinic's calendar effectively.
• Maintain patient records, ensuring all information is up-to-date and confidential.
• Provide clients with information regarding pet care, services offered, and general veterinary practices.
• Manage incoming calls, emails, prescription requests, and inquiries promptly and professionally.
• Process payments, manage billing, and assist with financial transactions.
• Ensure cleanliness and organization of the reception area, exam rooms, and waiting room.
• Collaborate with team members to ensure smooth clinic operations.

Requirements:

• Previous veterinary experience required, with knowledge of veterinary terminology essential.
• Excellent communication and interpersonal skills.
• Strong multitasking abilities and comfort working in a fast-paced environment.
• Proficiency with computer systems, scheduling software, and electronic medical records.
• A passion for animal welfare and commitment to providing excellent client service. Join our team where your love for animals can shine through your work
• Experience in animal handling, including dog handling and restraint techniques preferred, but not necessary.

Training and Growth Opportunities:

At Wallingford Veterinary Hospital, we believe in supporting professional development and encouraging our team to expand their skills over time. For motivated team members, there are opportunities for cross-training in:

• Exam Rooms: Preparing vaccines, injections, subcutaneous fluids, and performing blood draws.
• Treatment: Dispensing medications, administering vaccines, and using in-house laboratory equipment.
• Surgery: Assisting with pre- and post-operative care, IV catheter placement, assisting technicians with anesthesia monitoring, and patient discharge.

What We Offer:

• Competitive compensation and benefits package, including paid time off.
• Opportunities for continuing education and professional advancement.
• A supportive, collaborative, and compassionate team environment.
• The opportunity to make a meaningful difference in the lives of pets and their families.

Job Type: Full-time

Pay: $ $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Experience:

• Veterinary Reception: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person