Corporate Travel Services Specialist

Domino's Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we're a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, deliciously craveable food In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to 'deliver the dream' to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That's just the tip of the iceberg…or as we might say, one "slice" of the pie If this sounds like a brand you'd like to be a part of, consider joining our team

• Location: Domino's World Resource Center; 30 Frank Lloyd Wright Dr, Ann Arbor, MI Remote Friday)
• Shift: Fulltime; Salary
• Job Posting Salary: $65,000-$70,000, plus bonus.

This position is responsible for providing operational and administrative support for the Indirect Procurement Team focusing on the strategic travel program, ensuring alignment with organizational objectives, and compliance with corporate policies. This role works closely with the Corporate Travel Manager/Lead Procurement Specialist, and other internal stakeholders to facilitate smooth travel operations and a seamless experience for meeting planners, and internal stakeholders.

Strategic Sourcing

• Identify areas for improving efficiency in procurement processes
• Support and manage the implementation of new local/regional/global partners to support a universal travel program
• Act as liaison to other Domino's stakeholders to share/leverage best practices and uncover innovative solutions applicable to Domino's global enterprise

      Travel Systems & Data Analysis 

• Assist with daily travel program operations, including booking, expense reporting, and corporate credit card administration
• Support the implementation and maintenance of travel management software, online booking tools, and mobile apps
• Collect and analyze travel data from booking systems, expense reports, and vendor contracts to identify trends and cost-saving opportunities
• Generate reports on travel spending, compliance, and performance for management review 
• Monitor policy compliance and assist in identifying cost reduction opportunities and potential policy or supplier changes

      Corporate Travel Services 

• Serve as the primary contact for travelers regarding travel, expense, and system issues, escalating complex matters as needed 
• Provide advice and guidance on travel destinations, accommodations, and transportation options that align with company policies and procedures 
• Assist with Duty of Care communications and coordinate with safety teams as needed 
• Support contract negotiations, RFPs, and SLAs with travel suppliers, expense reporting vendors, and card service providers

      Systems & Process Improvement 

• Collaborate with IT and internal teams to maintain travel intranet content and communication platforms
• Support the rollout and training of new travel technologies
• Document systems and processes for future maintenance and upgrades
• Manage content of a best-in-class internal travel portal (content and functionality)
• Enable messaging of the global travel standards in training documents, internal links, and external links to 3rd-party content while enabling an effective, efficient, and policy-compliant information access point for internal users

Meeting Planning (Limited) 

• Provide minimal support for meeting logistics only as needed (e.g., initiating group travel arrangements for meeting attendees or basic reporting tasks)
• Refer complex meeting/event planning to dedicated meeting services staff 
• Monitor policy compliance across meeting spend, providing department budgets and benchmarking analysis

• 2+ years managing mid-large events
• Bachelor's degree or equivalent job experience
• Must possess strong interpersonal skills demonstrated in the ability to communicate both written and verbal information clearly and effectively
• Strong analytic skills with ability to extrapolate relevant data for summary review
• Excellent organizational skills with attention to detail and the ability to multi-task
• Experience managing small projects end to end
• Proficiency in Microsoft Office Suite products (Outlook, Word, Excel and PowerPoint)
• Experience with travel & meeting software tools preferred (Concur, Swoogo)
• Ability to remain "experience focused" while balancing budget demands
• Demonstrate both the ability to work independently and to thrive within a team-oriented department
• Able to work in a flexible schedule environment under minimal supervision
• Ability to travel up to 10%

Benefits:

• Paid Holidays and Vacation   
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions   
• 15% off the purchase price of stock   
• Company bonus   

All your information will be kept confidential according to EEO guidelines.