VP Branch Manager I

About Columbia Credit Union

Columbia CU is a full-service financial institution with $2.3 billion in assets, over 100k members and we pride ourselves in our commitment to "Making Life Better" in the communities we serve. Since 1952, our commitment toward "Making Life Better" has earned us accolades and we are honored to be the recipient of several local community recognitions:

• Best of Clark County Award / The Columbian
• Best in Business Award / Vancouver Business Journal
• Corporate Philanthropy Award / Portland Business Journal

Columbia CU Guiding Principles

Vision: The most trusted, respected, and sought-after financial institution, providing innovative solutions and support for our employees, members, and communities we serve.

Mission: Bringing people together to make life better for themselves and their communities.

Value Proposition: Earning your trust with knowledgeable people and digital options so you can bank "Columbia" how and when you want.

Leadership Philosophy: Leaders at Columbia CU inspire enthusiasm and accountability that drive our mission. Leaders build engagement and communicate honestly and openly. By rallying everyone around our shared vision, Leaders model and expect the best from individuals and teams.

Core Values

People - We have a passion for helping each other and our members.

Community - We have a passion for contributing to the success and growth of the communities we serve.

Financial Wellness - We have a passion for providing the financial education, tools and assistance that create financial wellness and stability for our organization, each other, our members and the communities we serve.

Benefits

• 100% paid Medical, Dental, Vision for employee - eligible the 1st of the month following hire date
• Accrued PTO, Accrued Extended Sick Time and 11 Paid Bank Holidays
• 401k Match- 100% match up to 6% employee contribution
• Tuition Assistance
• And More

About The Role

This position is responsible for ensuring that a Level Three Branch meets and/or exceeds its goals for production, sales and service, and member-market growth. Promotes Columbia Credit Union's sales through service initiative and effective sales management. Develops and implements plan for staff development and leadership development. Ensures compliance with regulations and policies. Conduit for critical information between upper management, staff, and other departments within the company. Assists in advancing the strategic direction of the Credit Union.

Requires availability Monday through Friday 8:30am to 6:30pm ANDSaturday 8:30am to 2:00pm. This position is a full-time roleand requires availability to work all locations in Clark County.

RESPONSIBILITIES

• Comply with internal controls and with state and federal laws.
• Ensure compliance with internal controls and with state and federal laws, including Currency Transaction Reporting and Columbia's Bank Secrecy Act compliance program.
• Hire for vacancies, ensuring that the branch is adequately staffed with competent employees.
• Maintain effective employee relations through a highly motivated and well-trained staff.
• Oversee adequate staffing to ensure efficient branch operation.
• Coordinate with other departments i.e. Business Banking and Business Development to achieve sales and member growth goals.
• Manage the security and safety of the branch. Ensure that staff receives on-going training on security and robbery procedures.
• Actively call on existing and prospective members, exploring needs and cross-selling products and services.
• Process all member transactions and requests (including but not limited to; operation of computers, maintaining coin machine and ATM, servicing Drive-up Window, Vault activity etc.)
• Open new accounts, process and book loans, and/or operate a teller window when necessary.
• Performs Signature Guarantee as needed.
• Seek opportunities to represent Columbia through volunteerism and community involvement.
• Serve in greeter position, when necessary, to assist members entering the branch by assessing their needs and serving them accordingly.
• Mentor Assistant Branch Manager.
• (II) May mentor the work of a Level I Branch Manager.
• (III) May oversee the work of Level I and II Branch Managers as assigned by Senior Management.
• (III) Serves as a mentor for Level I and II Branch Managers.
• Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members.
• Promote and support cross-selling environment within the branch. Train employees to maximize opportunities to offer products.
• Responsible for performance, growth, and regulatory issues for a significant area of branch operations.
• Evaluate the job performance of branch staff to ensure quality of work and service to members.
• Monitor branch productivity including transaction and loan volume, sales, new accounts, etc.
• Participates in special projects as assigned.
• Performs other branch functions/ duties as necessary.
• Recommend, implement, and supervise the branch budget.
• Research branch market area to create and implement effective sales techniques which will generate additional new accounts, new deposits, and new loans.
• Participates in continuing education/training.

REQUIREMENTS

• BM I: 6 years financial institutions experience;
• 1 year supervisory experience is preferred.
• BM II: 6 years of banking/credit union experience; Banking/credit union branch supervisory experience Level 1 Branch or Higher
• 2 years Branch Manager role or
• 4 years Assistant Branch Manager role.
• A bachelor's degree and/or an equivalent combination of education and experience
• Demonstrated ability in managing in a "sales through service" environment.
• Demonstrated skills in coaching staff and communicating with all levels in an organization.
• In-depth knowledge of products and services.
• Maintains Notary and CL/CD licenses
• Proficient in using Word and Excel.
• Required current NMLS license or ability to obtain upon hire.
• Requires Lending experience
• Thorough knowledge of all federal and state laws and regulations pertaining to financial operations and personnel.

COMPENSATION

• $80, $85,000.00/ year

Equal Opportunity Employer/AA

Must be 18 or older to apply

Experience

Required

• 1 year(s): Supervisory
• 6 year(s): Financial Institution

Education

Required

• Bachelors or better

Licenses & Certifications

Required

• NMLS

Skills

Required

• Sales
• Lending Regulations
• Lending
• Customer Service
• Branch Experience

Behaviors

Required

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Functional Expert: Considered a thought leader on a subject
• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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