CPS Case Manager

Burleigh County Human Service Zone - Bismarck, ND - CPS Case Manager

Burleigh County Human Service Zone is seeking a dedicated and passionate CPS Case Manager for the Child Welfare/Family Services Team to support Child Welfare Services. Our mission is to serve children and families by providing advocacy, resources, and education while promoting stability and community connections.

CPS Case Manager duties include but are not limited to:

• Assess and investigate reports of child abuse and neglect while ensuring compliance with policies, best practices, and emergency intervention procedures.
• Accurately document case details and connect families to essential services.
• Collaborate with service providers, law enforcement, and legal entities.
• Prepare for and testify in court proceedings.
• Maintain flexibility with on-call scheduling and non-traditional working hours.

To succeed in this position, you must have a passion for serving others and a commitment to making a positive impact. Strong organizational and time management skills are essential, along with the ability to communicate effectively with diverse populations. A thorough understanding of program policies and laws is required, as well as proficiency in various software and database applications with a willingness to learn new technology. Attention to detail, strong decision-making abilities, and strict adherence to state and federal regulations are critical.

To be considered for this position, you must have a bachelor's degree in one of the following areas: social work, psychology, sociology, counseling, human development, education, human services, child development and family science, behavioral health, applied behavior analysis, nursing (bachelor level degree) or criminal justice. Plus, one of the following:

Family Service Specialist III (SC7005):

• Two (2) years of professional work experience as a social worker, child protective service worker, or professional case manager is required. Qualifying experience includes work in healthcare, behavioral health, child welfare, developmental disabilities, case management in a corrections setting, or social services. This experience must involve direct client interaction, service coordination, and documentation responsibilities.
• A master's degree may substitute for one (1) year of the work experience requirement
• A bachelor's degree as listed above

Family Services Specialist II (SC7004):

• One (1) year of professional work experience as a social worker, child protective service worker, or professional case manager is required. Qualifying experience includes work in healthcare, behavioral health, child welfare, developmental disabilities, case management in a corrections setting, or social services. This experience must involve direct client interaction, service coordination, and documentation responsibilities.
• A master's degree in one of the above areas may substitute for the work experience requirement
• A bachelor's degree as listed above

Family Services Specialist I (SC7004):

• No work experience required
• A bachelor's degree as listed above

**Salary will be adjusted if position is filled with an underfill as an FSS I or FSS II.**

Frequent travel throughout Burleigh County is required.

Individuals may be required to work some non-traditional hours.

The successful applicant must complete Child Welfare certification.

The successful applicant must pass a standard background, motor vehicle, and criminal record check and must maintain a valid driver's license and auto insurance.

Working for Burleigh County Human Service Zone:

Burleigh County Human Service Zone partners with the Department of Health and Human Services and Burleigh County to deliver child welfare safety and program protocols and provides employees with the excellent benefits and employment packages offered by Burleigh County as a Burleigh County employee.

Burleigh County Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package (ND PERS).

Employees enjoy 10 paid holidays, as well as earning both annual leave AND sick leave days.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 pm.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information:

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Tayonne Nachatilo at or

Employing Unit: Burleigh County Human Service Zone

TTY Number: ND Relay Service text); voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact or

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect