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Apartment Maintenance Technician

2 weeks ago

Buffalo, New York, United States Multi-Family Full time

Apartment Maintenance Technician

Full-Time | $19–$23/hour | Hands-On Technical Role

We're seeking a skilled and reliable Service Technician to join our maintenance team and help keep a thriving residential community operating at its best. This role is ideal for someone who enjoys problem-solving, working with their hands, and making a visible impact every day.

As a key member of the maintenance team, you will be responsible for diagnosing, repairing, and maintaining a wide variety of building systems and apartment home features—including HVAC, appliances, plumbing, electrical, carpentry, and more. You will play a direct role in creating a safe, clean, and comfortable environment for all residents.

What You'll Do

  • Respond to maintenance requests quickly, professionally, and with a customer-service mindset
  • Diagnose and repair issues involving HVAC systems, appliances, plumbing, electrical components, fixtures, and general carpentry
  • Complete make-ready tasks for vacant units, including trash removal, repairs, touch-ups, and cleaning to prepare homes for move-in
  • Perform preventative maintenance on building equipment to reduce downtime and extend lifespan
  • Handle routine property upkeep, including clubhouse, office areas, exterior amenities, parking lots, walkways, and common areas
  • Complete drywall, flooring, tile, trim, and interior repair work as needed
  • Maintain awareness of utility shut-off locations, cleanouts, and access points for all units/buildings
  • Ensure all locks, keys, and access points are functioning properly and meet safety standards
  • Assist with seasonal and emergency tasks, including snow/ice removal and weather-related response
  • Participate in a 24-hour on-call rotation as assigned, with timely phone response (approx. 15 minutes) and emergency dispatch (approx. 30 minutes)
  • Support additional tasks or projects as requested by leadership

Schedule

  • Full-time position
  • Standard daytime schedule
  • Participation in rotating on-call schedule required
  • Occasional weekends or evenings during emergencies, seasonal needs, or high-demand periods

Budgeted Hours

  • 40 hours per week (with additional hours during on-call emergencies as needed)

What You Bring

  • 2–4 years of hands-on maintenance experience in residential, commercial, or building environments
  • High school diploma or GED required
  • Strong knowledge of HVAC, basic electrical, plumbing, appliance repair, carpentry, and general building systems
  • Ability to read and interpret safety documents, manuals, and instructions
  • Strong troubleshooting skills and ability to assess repairs quickly
  • Excellent communication and customer-service skills
  • Reliable, self-driven, and able to work independently with professional judgment
  • Valid driver's license, clean driving record, and reliable transportation
  • Ability to lift up to 30 lbs., climb ladders, kneel, crawl, and perform physical activity throughout the day

Competencies That Lead to Success

  • Customer Service: Creates positive experiences for residents
  • Technical Expertise: Strong understanding of building systems & tools
  • Dependability: Reliable, punctual, and consistent
  • Problem Solving: Diagnoses issues and resolves them efficiently
  • Teamwork: Collaborates well with peers and site teams
  • Adaptability: Comfortable working in changing conditions
  • Communication: Clear, professional, and respectful communication
  • Quality Focus: Attention to detail and commitment to doing it right the first time

Compensation

$19–$23 per hour, based on experience and certifications.

Job Type: Full-time

Pay: $ $23.00 per hour

Expected hours: No less than 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person