Clinical Navigator

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused healthcare center that is committed to providing the highest quality of medical care and supportive services. Dr. David Bartels opened our first clinic in Coeur d'Alene, Idaho back in 2018 focusing on cancer and blood conditions. Today, we provide care services to Medical Oncology and Hematology, Radiation Oncology, Rheumatology, and Urology patients in North Idaho. Learn more about us at our website.

 
Coming in early 2026, Beacon Clinic will open our doors in Boise, Idaho to offer Medical Oncology and Hematology services. We are incredibly excited to bring unparalleled patient care to the Treasure Valley community and the Office Manager position below will be a critical position as we launch our office.

Beacon has an excellent opportunity available within our clinic as an Clinical Navigator. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you This role would start out as Monday-Wednesday will the expectation that we will grow to Monday through Thursday by about mid-year.

Responsibilities/Duties

• Rooming patients, collecting vital signs, specimens, administers shots, and carries out orders (i.e., labs, biopsies, referrals)
• Assists with patient intake forms, including social and family history, medication list, review of systems and preventative measures.
• Prepares patient charts and reviews imaging, labs, pathology, and other reports to ensure all patient records are current.
• Schedules follow-up appointments with patients, prior-authorization procedures, and hospital admissions.
• Return phone calls within 24 to 48 hours of receipt.
• Monitors patient progress and evaluates follow up actions required to meet the patients' needs by providing quality care throughout patient experience.
• Evaluates documents and distributes applicable clinical correspondence in a timely fashion.
• Completes phlebotomy, routine or specialty blood draws, handling of applicable specimen processing and quality controls.
• Perform EKG's testing per provider orders.
• Performs medical refill requests and helps triage patient calls along with managing patient referrals to hospitals or other ambulatory facilities.
• Ensures exam rooms are clean, stocked, and ready for patients.
• Assists providers with patient exams and procedures as needed.

Required Skills/Abilities:

• Compassionate and caring bedside manner.
• Excellent customer service and communication skills.
• Detail-oriented and organized.
• Manages conflict with good resolutions.
• Ability to multi-task and anticipate needs of providers.
• Proficient in EKG, venipuncture, and managing lab work and genetic testing a plus.
  

Education:

• High School Diploma or equivalent required.
• CMA certificate or equivalent experience and willingness to earn CMA certification required.
• Three years of experience as a medical assistant or related role preferred.
• Medical oncology terminology strongly preferred.
• CPR/BLS certification, required upon hire.

Benefits:

• Paid Time Off
• 8 paid, closed-clinic holidays
• Health Insurance, including dental and vision
• 401(k) Plan
  
• Professional Development Fund
• Employee Assistance Program

Beacon Company Mission: To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values: Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.