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Quality Technician I

2 weeks ago

Charlotte, North Carolina, United States Ingersoll-Rand Full time

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Position: Quality Technician I

Shift: Monday - Friday 6:00am - 2:30pm

Location: Charlotte, North Carolina

About Us:

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at and join us to own your future.

Job Summary:

Facilitate and lead activities concerned with development, application, and maintenance of production, calibration and customer claims by performing the following duties:

Responsibilities:

  • Improve, develop and initiate standards and methods for examination, inspection, measurement and testing of material used to manufacture product
  • Perform visual, dimensional, and functional inspections of product based on documented company specifications (i.e. drawing, procedure, work instructions, etc.)
  • Aid in coaching and understanding of blueprint reading. Participate and/or lead in 8D or similar problem-solving methodologies
  • Perform setups of calibrated equipment, follow calibration procedures and technical specification drawings to validate product conformance
  • Investigate/troubleshoot internal and external customer complaints. Maintain records, certifications and documentation for completed inspections
  • Disposition material and coordinate with suppliers, purchasing and sourcing teams on supplied material to resolve a wide range of situations
  • Provide tactical quality support to operations. May periodically assist in orienting, training, assigning, and checking the work of other employees
  • Recommends improved EH&S and Quality Improvement practices. Knowledge of ISO 9001:2015 and ERP Systems (SAP, Oracle, etc.)

Basic Qualifications:

  • High School Diploma, Trade school certification or GED equivalent required.
  • At least 2 (two) or more years of experience working in a manufacturing environment with mechanical, electrical, pneumatic, and hydraulic machines.
  • At least 2 (two) or more years of experience using conventional measuring equipment (e.g., calipers, micrometers, microscopes, optical comparators).
  • At least 2 (two) or more years of experience reading and interpreting blueprints and technical documents
  • At least 1 (one) or more years of demonstrated root cause analysis experience
  • At least 1 (one) or more years of experience in a fast-paced environment
  • Comfortable working with heights

Core Competencies:

  • Capable of utilizing conventional measuring equipment including calipers, micrometers, optical comparators, microscopes and other types of inspection devices.
  • Knowledge of ISO 9001:2015 procedures, root cause analysis
  • Understanding Lean / 6 Sigma principles
  • Possesses computer skills with experience in Microsoft Office and Excel
  • Ability to prioritize tasks and manage workload under shifting demands.
  • Strong verbal, written, and interpersonal communication skills.

Preferences:

  • Prior experience operating Powered Industrial Vehicles (e.g., cherry picker, reach truck, forklift).
  • Knowledge of ISO 9001:2015 quality standards and procedures.
  • Experience with root cause analysis for process or quality improvement.
  • Familiarity with Lean Manufacturing and Six Sigma methodologies.

Physical Requirements:

  • Required to stand; use hands to finger, handle, or feel; walk; reach with hands and arms; stoop, kneel, crouch, or crawl
  • Bending and/or stooping repeatedly throughout shift
  • Lift and/or carry up to 40 pounds unassisted on a regular basis
  • Be able to work in a non-climate controlled environment
  • Exposed to moving mechanical parts, machining oils/coolants from handling coated parts and to coolant/oil mists which are below OSHA's permissible levels of exposure.
  • Noise level could be loud due to the different machinery being operated (i.e. forklifts, hand tools, machines in other departments) and the testing that occurs.

Travel & Work Arrangements/Requirements:

  • This position will be fully based on site based at the Charlotte, North Carolina Facility.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.