Bike Patrol Officer

Job Description

Division: LLC, Wholly owned by Global Gaming Solutions, LLC

Facility: Remington Park

Department: Security

Job Title: Security Officer-Bicycle Patrol

FLSA Status: Hourly Non-Exempt

General Definition:

Responsible for the safety and well-being of team members and guests. Patrols parking lots and adjacent areas. Provides a deterrent to crime.

Supervision Received: Security Supervisor

Supervision Exercised: Indirectly – leads less experienced patrols

Essential Job Functions:

• Responsible for the safety and well-being of team members and guests
• Gives directions and provides escorts to guests in need
• Patrols on bicycle or on foot parking lots and adjacent areas
• Provides visible deterrent to crime
• May interview persons and investigate breeches in security
• Provides assistance to law enforcement
• Prepares security incident reports and accident reports
• Enforces internal security policies and procedures
• Performs other duties that may be assigned

MINIMUM QUALIFICATIONS:

Education:

• High school diploma or GED

Knowledge, Skills, and Abilities:

• Must be able to work effectively with peers, staff members and regulatory agency personnel
• Strong customer service orientation
• Strong written and oral communication skills
• Basic computer skills with knowledge of Microsoft Office products
• Ability to problem solve in a variety of situations where limited standardization exists
• Ability to interpret a variety of instructions in written, oral, diagram or schedule form
• Ability to safely operate a bicycle in a variety of climates and weather conditions
• Ability to speak clearly and de-escalate situations when needed
• Knowledge of basic state laws pertaining to private security
• Ability to work around horses or livestock
• Ability to work a flexible schedule including weekends, evenings and holidays

Training and Experience:

• Experience in security, military or law enforcement preferred

Licenses/Certifications/Other:

• Current CLEET phase 4-armed license or the ability to obtain license within 90 days of hire

• CPR, first aid, AED certification or the ability to obtain the certification within 90 days of hire

• Must be able to complete pre-employment drug test with a negative result

• Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions

Physical Requirements:

• Strength:
• Stand, sit and walk consistently
• Will be required to lift and/or move up to 30 lbs and push, pull, or drag up to 100 lbs.
• Movement:
• Requires prolonged sitting, standing, walking or biking; requires mobility, eye/hand coordination and manual dexterity
• Must be able to step, bend, climb, crawl and reach in all directions with hands and arms
• Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach

• Will use office equipment

• Auditory:

• Frequently speak and articulate
• Frequently hear
• Noise levels will be varied from light to moderate
• Visual
• Requires close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus with or without corrective lenses
• Environmental:
• Must be able to work in fast paced, smoke filled casino environment
• Occasionally exposed to fumes or airborne particles
• Must be able to tolerate various climates and temperatures, including outside weather conditions or indoor climate-controlled environments
• Moderate exposure in close proximity to horses
• The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members

MINIMUM QUALIFICATIONS:

Education:

• High school diploma or GED

Knowledge, Skills, and Abilities:

• Must be able to work effectively with peers, staff members and regulatory agency personnel
• Strong customer service orientation
• Strong written and oral communication skills
• Basic computer skills with knowledge of Microsoft Office products
• Ability to problem solve in a variety of situations where limited standardization exists
• Ability to interpret a variety of instructions in written, oral, diagram or schedule form
• Ability to safely operate a bicycle in a variety of climates and weather conditions
• Ability to speak clearly and de-escalate situations when needed
• Knowledge of basic state laws pertaining to private security
• Ability to work around horses or livestock
• Ability to work a flexible schedule including weekends, evenings and holidays

Training and Experience:

• Experience in security, military or law enforcement preferred

Licenses/Certifications/Other:

• Current CLEET phase 4-armed license or the ability to obtain license within 90 days of hire

• CPR, first aid, AED certification or the ability to obtain the certification within 90 days of hire

• Must be able to complete pre-employment drug test with a negative result

• Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions