Customer Service Representative

1 hour ago

Omaha, Nebraska, United States Wesco Full time

As a part-time Customer Service Representative, you will provide administrative support to the sales team. This part-time position can work up to 30 hours per week. You will respond to customer inquiries by telephone or e-mail to provide inquiry or problem resolution.  You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. You will assist the sales team with creating and managing reports, as well as any other clerical tasks as assigned.

Responsibilities:

  • Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
  • Process payments for cash account customers.
  • Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
  • Back-up support to sales counter with walk in and telephone inquiries.

Qualifications:

  • High School Degree or Equivalent required
  • Associates' Degree (U.S.)/College Diploma (Canada) preferred
  • 2-4 years of relevant experience
  • Solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Computer literate, including effective working skills of MS Word, Excel, and e-mail

#LI-HD1

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.  ​

Learn more about Working at Wesco here and apply online today​

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.​

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.  

  • Customer Service Representative

    2 weeks ago

    Omaha, Nebraska, United States Jeff Chisham - State Farm Agent Full time

    Benefits:Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY:I've been an agent for 25 years and currently have one full-time team member. My journey with State Farm spans 35 years, giving me deep experience and...

  • Customer Service Representative

    32 minutes ago

    Omaha, Nebraska, United States Southside Plumbing Full time

    Job OverviewWe are seeking a dedicated and personable Customer Service Representative to join our team at Southside Plumbing in Omaha, Nebraska. The ideal candidate will serve as the primary point of contact for our clients, providing exceptional support and ensuring customer satisfaction. This role involves handling inquiries, processing transactions, and...

  • Customer Service Representative

    13 minutes ago

    Omaha, Nebraska, United States North End Teleservices LLC Full time

    Under general supervision, the customer service representative will take incoming calls calls as necessary to assist their customers with answering frequent questions, providing detailed information, processing of applications if applicable and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. Our customer...

  • Bilingual Customer Service Representative

    2 hours ago

    Omaha, Nebraska, United States North End Teleservices, LLC Full time

    Under general supervision, the bilingual customer service representative will take inbound calls as necessary to assist their customers with answering frequent questions, providing detailed information, processing of customers concerns and inquires. Our bilingual customer service representatives must practice active listening, be empathic and the ability to...

  • Route Service Representative

    2 weeks ago

    Omaha, Nebraska, United States Jackson Services Inc. Full time

    Jackson Services is (www.jackson-) seeking a Route Service Representative in the Omaha Nebraska area, to service existing and future accounts, maintain strong relationships, and introduce our customers to additional products and services.As a Route Services Representative, you will service your territory in a company-owned truck. You will lift, carry and...

  • Route Service Representative

    1 hour ago

    Omaha, Nebraska, United States Jackson Services, Inc. Full time

    Jackson Services is (www.jackson-) seeking a Route Service Representative in the Omaha Nebraska area, to service existing and future accounts, maintain strong relationships, and introduce our customers to additional products and services.As a Route Services Representative, you will service your territory in a company-owned truck. You will lift, carry and...

  • Customer Service/Sales Representative

    1 hour ago

    Omaha, Nebraska, United States Zeal Solutions Full time

    At Zeal Solutions, Inc., we're passionate about connecting people with the best in mobile technology. We work alongside top wireless providers to bring customers cutting-edge products and services. As a Customer Service/Sales Associate, you will play a key role in helping customers explore and select the perfect wireless solutions to fit their needs. Whether...

  • Customer Experience Representative

    2 hours ago

    Omaha, Nebraska, United States The Jonus Group Full time

    AboutJob DescriptionSeeking an experienced Customer Experience Representative to join a dynamic team. In this role, you will be the first point of contact for policyholders, claimants, and clients, providing exceptional customer service while handling inquiries, claims, and policy information.Compensation$ $25.00/hr. based on experienceComprehensive health,...

  • Customer Relations Representative

    2 weeks ago

    Omaha, Nebraska, United States Jeff Chisham - State Farm Agent Full time

    Benefits:Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY:I've been an agent for 25 years and currently have one full-time team member. My journey with State Farm spans 35 years, giving me deep experience and...

  • Aviation Front Desk Customer Service Representative – Full Time Job – Omaha, NE

    1 hour ago

    Omaha, Nebraska, United States Atlantic Aviation Full time

    Why You'll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic...