Dispensary Associate

Please provide a cover letter and resume for this application.

About Restore- Dispensing HAPPINESS through Service

Founded in 2018, Restore Dispensaries is a premier multi-state medical marijuana dispensary. We provide state-eligible patients with responsible, compassionate care using marijuana-based medicine. Restore Dispensaries aims to support the societal progress of the marijuana industry in our operating states and beyond. We are committed to creating a positive impact in our local communities and lending support to those in need through fundraising, food and clothing drives, patient education, and more. Restore Dispensaries has been named Philly's Best Medical Marijuana Dispensary by Metro Philly readers four years in a row (2021, 2022, 2023, and 2024).

Our Strength is in Who Our People Are. Bring Your Whole Self to Work.

At Restore Dispensaries, we encourage our staff to create a fun and eccentric environment through the expression of vibrant hair color, tattoos, or footwear (Sneakerheads, this means you). We welcome your uniqueness. We prefer it We are passionate about providing an inclusive workplace that promotes and values diversity.

About This Job

Restore is seeking a part-time Dispensary Associate for our East Petersburg location. The ideal candidate has high energy, is outgoing, compassionate, and has a strong interest in the medical benefits of marijuana to support our dispensary team.

Dispensary Associates are the patient-facing employees of Restore. They are called upon to provide patients with knowledgeable guidance to feel educated and empowered in their medication choices.

As a dispensary associate, this individual will use their broad experience as a cross-functional team member, including reception, fulfillment, dispensary agent duties, and menu maintenance. The Dispensary Associate will join a team committed to ensuring our patients have friendly service at every visit.

What You'll Do...

• Coordinate the patient check-in process, ensuring that the correct patient information is submitted promptly to the healthcare professional and confidential information is maintained appropriately.
• Assist in fulfilling orders being dispensed to customers accurately and in a timely fashion.
• Enter patient product information into MJ Freeway, label products with patient details, apply discounts and rewards, process payments, and finalize orders.
• Perform accurate cash handling by following Standard Operating Procedures (SOPs).
• Follow all company policies and procedures.
• Be involved in daily inventory counts.
• Adapt to varied sales volume while staying active by engaging in continued education learning programs, creating a positive environment, and assisting in keeping the dispensary adequately stocked, clean, organized, and operating order.
• Follow compliance practices and prevent the diversion of medical marijuana to anyone other than the patient and their caregivers.
• Provide knowledge, expertise, guidance, and a personalized experience to each patient by explaining the potential benefits of the products offered on our menu.
• Exemplifies the Restore brand and culture in an enthusiastic and supportive manner while providing outstanding customer service.
• Must be able to lift, twist, turn, bend, stand and walk as required to perform the duties of a Dispensary Associate.

What You Bring...

Compassion

• Eager to create a caring and memorable patient experience.
• Open to building and maintaining a meaningful and effective relationship by making trusted and genuine connections with our patients.
• Portrayed as a good listener and easy to talk to.

Adaptability

• Effectively manages change and adjusts comfortably to new people and processes.
• Multi-tasks and handles stress well while remaining positive.
• Rebounds quickly from challenging situations and asks for help when needed.
• Stays focused on putting their best foot forward in a fast-paced environment.
• Learns quickly when facing challenges.

Growth mindset

• You seek out learning opportunities for yourself.
• You are open to change.
• Ability to work both independently and as a team with cross-functionality.
• Promote an encouraging and positive work environment that treats everyone with respect.

Everyday Skills

• Basic math skills
• Computer skills
• Cash handling skills
• A "hello" and a smile

It's a bonus if you...

• Enjoy people
• Have excellent interpersonal and customer service skills and the ability to engage and build professional and caring relationships with patients.
• Stay "in the know" on the latest product knowledge and marijuana-related information.
• Have experience in customer service, retail, or hospitality.
• Have worked in the medical marijuana industry.
• Flexibility in shifts that may include opening, closing, weekends, and holidays.

You'll Get…

Restore Dispensaries offer fringe benefits, including a flexible schedule, sick time to all team members at a minimal accrual rate, and up to two weeks of PTO allotted per year to encourage a healthy work/life balance for our full-time employees. Along with a generous employee discount and grower/processor swag, we have created the Golden Goat of the Month Program. If this sounds like the environment you have been searching for in a medical marijuana dispensary, don't let another day go by that you are not on our team

• Health Benefits for Full-time Employees
• Community outreach and impact opportunities for all employees.

Restore Dispensaries EEO Statement

Variety fuels the employee spirit. Our commitment to inclusion across race, color, sex, sexual orientation, gender identity, age, religion, and experience powers us forward daily. Restore Dispensaries believes diversity and inclusion among our teammates are pivotal to our growth and success. We strive to employ, develop, and retain the most bright and skilled people from diverse candidates.

Job Type: Part-time

Pay: $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person