Business Operations Lead

Responsibilities
The Monetization Product Partnerships team at TikTok is dedicated to unlocking unprecedented growth via partnerships.

We are looking for a Business Operations Lead to join our Monetization Product Partnerships team.

This is a high-visibility role requiring exceptional leadership, organisational prowess, and a deep understanding of project management within a dynamic, fast-paced environment. You will play a critical role in shaping business priorities, building scalable analytical frameworks, and driving cross-functional impact. You will also be responsible for coaching talent, stakeholder management, and continuously improving analytics capabilities in a fast-moving, data-centric environment.

Monetization Product partnerships are a critical means of scaling interactions between TikTok users and merchants across the globe. As a Business Operations Lead, you will be working closely with the Monetization Product Partnerships leadership to establish strategy and processes to maiximize the value we can create for our merchants, users, and creators. TikTok's product partners span a large and diverse ecosystem of actors, all playing an essential role in bringing product innovation and services to make merchants successful on the platform. The team's culture mirrors that of a small start-up; a team of entrepreneurs and leaders with an eye for what's next. In this role, you will be exposed to various verticals ranging from retail to media, and will play a critical role in driving alignment across product and business teams to maximize synergies and business outcomes for the ecosystem. Come help us bring #TikTokMadeMeBuyIt to merchants, buyers, and creators globally.

In this role, you will:

• Define our program management strategy, standardizing processes, and ensuring the flawless execution of critical initiatives, particularly those related to scalability, efficiency, and innovation

• Manage a portfolio of complex, cross-functional programs, provide insightful oversight, and serve as a key strategic partner to the leadership team

• Research industries, verticals, markets to establish the most adequate strategy in partnership with the team's leadership and the business development team.

• Lead and develop the Product Partnerships Strategy & Ops team, setting goals, defining team structure, and managing career development

• Design and maintain scalable business performance monitoring systems aligned with company OKRs

• Collaborate closely with Product, Sales, Marketing, and Operations to drive strategic initiatives and optimize resource allocation

• Provide support to the Business Development arm of the team to optimize new deals potential and ecosystem strategy.

• Partner with the monetization strategy team on key research initiatives to adapt our strategy to market

• Manage core operations for business development efforts the Ecosystem Partnerships business Development team, including annual planning, OKRs, ongoing reporting and contract work, proactively resolving business issues.

• Support the deployment and growth of our activation efforts of our partner solutions to drive maximum impact on our business

Qualifications
Minimum Qualifications:

• Several years of data analysis, business operations, strategy, consulting, or related analytical experience. High growth tech start-up experience preferred.

Extensive experience in program/project management, including proven experience establishing, scaling, and managing operations in addition to resource and budget planning

• Demonstrated ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities

• E-commerce and/or advertising experience is a plus

• Exceptional data analytics skills.

• Skilled project manager with exceptional organization. High EQ team-player with the ability to manage expectations across time-zones and cultures

Preferred Qualifications:

• Comfortable working with tight deadlines and changing priorities

• Fast learner, highly entrepreneurial with a good sense of judgment and original thinking

• Personable, collaborative and capable of building relationships cross-functionally

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ​

Job Information
【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $ $277200 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).​

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​

For Los Angeles County (unincorporated) Candidates:​

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​

3. Exercising sound judgment.​