Server - Delray
7 days ago
Summary of Position:
As a server with Parker Hospitality, you will be focused on providing excellent customer service and a memorable guest experience. You will be responsible for knowing our complete food menu as well as our wine and cocktail offerings as well. We are a high volume venue and are seeking spirited servers that are focused on providing excellent service delivered with a personalized style
Core Values:
- Find a Way -Take ownership in tasks and react with sense of urgency to get to a solution
- Positive Attitude - Toward your team and your guests
- Always Learning, Always Teaching - Be willing to listen and learn, and share what you know with others
- Respect and Care - Give respect and care to your team members and your restaurant
- Hospitality Excellence- Our priority is offering an exceptional experience to our guests every time
Essential Functions:
- Working knowledge of all food and beverages
- Answer and assist guests with any questions about menus
- Follows all PH processes for exceptional customer service
- Ensures orders are repeated and then entered correctly in POS
- Make sure to follow all side work procedures and set forth
- Ensure good table maintenance
- Follow all side work checklists as designated by company
- Process all payments promptly and accurately
- Adheres to all company safety and sanitation policies and procedures
Duties and Responsibilities:
- Accept direction and constructive criticism from management.
- Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.
- Maintain a positive, pleasant attitude every shift.
- Must be able to stand or walk for the majority of a shift.
- Must be able to work at approximately 36 table/bar and reach 36.
- Must be able to lift and carry sacks, boxes, product up to 50 pounds from floor to waist level, approximately 20 feet.
- Must be able to reach (6 to overhead), bend, stoop, wipe.
- Must be willing to perform other duties assigned as needed.
Desired Qualifications:
- Must be at least 21 years of age.
- Must be able to communicate and understand the predominant language(s) of the restaurants trading area.
- High School Diploma or GED
- Previous server experience in a high volume location preferred
- Demonstrates an outgoing personality and ability to interact with coworkers in a friendly and respectful way.
General Rules:
- Get along with others and be a team player.
- Follow all uniform and appearance guidelines as befitting the image of the restaurant for the duration of the shift.
- Refrain from smoking for the duration of the shift.
- Arrive to work on time and in ready to work condition.
- Follow all rules, policies, procedures and conditions of employment outlined in the Employee Handbook.
- May not work under the influence of alcohol or any illegal drugs.
- May not resort to any type of violence, discriminatory or harassing behavior.
- Must successfully pass a drug and alcohol test within 90 days of hire date, where applicable.
*This position is part of a Service Charge pay model and is compensated primarily through commission-based earnings from service charges on guest checks that are shared among certain front-of-the-house team members. This position may also receive tips from customers. Additional details will be provided during the interview process.
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