Retail Customer Service Representative And Fulfillment

2 weeks ago


San Pedro, California, United States Boss Dog and Friends Palm Springs Full time

Job Summary

Looking for a detail-oriented Customer Service and Fulfillment person to join our production team. This role involves managing order processing, ensuring timely shipping and receiving, and providing exceptional customer service - both online and in person. Duties

  • Manage shipping and receiving processes, including documentation, inventory updates, and proper storage of goods.
  • Maintain organized work areas, ensuring compliance with safety regulations and efficient workflow.
  • Collaborate with print team to optimize operations and improve order fulfillment accuracy.
  • Answer customer service emails in a professional and timely manner, seek to resolve all customer service issues
  • Experience with retail and counter service.
  • Pack and fulfill orders

Skills

  • Excellent organizational skills with attention to detail in order picking and inventory management.
  • Positive attitude, good communication skills are a must

Job Type: Part-time

Pay: $ $21.00 per hour

Expected hours: 15 per week

Work Location: In person



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