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Training Specialist
3 weeks ago
Job Title
Training Specialist
Department
Aftersales
Reports To
Pablo Malaver, Training Manager
FLSA
Exempt
Location
Hamilton, Ohio
Summary
The Training Specialist provides a strategic job at Salvagnini. The position is responsible responsible for designing, developing, and delivering technical training programs to enhance the skills and competencies of employees and customers. The training can be performed at the customers site, and in-house at the Salvagnini Campus in Hamilton, OH, Salvagnini Canada, and Salvagnini Mexico.
Essential Duties and Responsibilities
- Conduct Training Sessions: Deliver training to employees, customers, and partners through various formats such as in-person, online, and workshops. Training on all programming software applications present in the Salvagnini product line. Some of the items included in the training are CAD, CAM, Graphical Simulation, Production and Management applications.
- Develop Training Materials: Create and update training manuals, guides, and other instructional materials to ensure they are current and effective1.
- Assess Training Needs: Identify training needs by evaluating employee performance and skill gaps.
- Evaluate Training Effectiveness: Assess the effectiveness of training programs and make necessary adjustments to improve outcomes.
- Support Onboarding: Provide technical training to new hires to ensure they are well-equipped to perform their roles.
- Assist in development of a "next level" programming training plan for customers to attend in house.
- Dependable, self-starter with public speaking ability.
- Training and support for Spanish language speaking customers.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required Skillset
- Education:
- A bachelor's degree in mechanical or electrical technology is preferred
- Experience:
- At least 3 years of experience in technical training, preferably in the software industry
- Skills:
- Excellent presentation and communication skills
- Strong organizational and time management abilities
- Ability to quickly learn and understand new technologies
- Proficiency in instructional design
- Customer service
- A strong commitment to customer service is required
- Problem Solving and Troubleshooting skills
- Adaptability
- Ability to adapt to new technologies and handle multiple tasks, and priorities.
- Bi-lingual
Travel
US and International travel required, up to 25%, You must possess or be able to obtain a valid passport. The individual must possess a valid driver's license, pass a motor vehicle record check and have the unrestricted ability to obtain rental vehicles.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to use the computer to complete the computer skills required above. The employee is required to stand; walk and sit. The employee must occasionally lift and/or move up to 20 pounds.
Direct Reports
This job has no supervisory responsibilities.
Salvagnini America, Inc., is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salvagnini America, Inc. is also committed to providing a drug-free workplace.
