Inside Sales Development Coordinator

3 days ago

Amherst, New York, United States Ivoclar NA Full time

Sales Development Coordinator- Inside Sales
Location: Position to be based in Amherst, NY
The rate for this position starts at $23.00/hour, depending on experience, qualifications and location. Final compensation will be determined during the interview process.

Ivoclar is seeking a dynamic Sales Development Coordinator to join our team, who is a proactive communicator with a passion for driving business growth. In this pivotal role, you'll be the engine behind our lead generation efforts; qualifying prospects, nurturing relationships, and supporting existing customers to ensure satisfaction and loyalty.

This is more than just a sales support role, it's a chance to make a measurable impact on revenue and customer retention while working with cutting-edge tools and a collaborative team.

Key Responsibilities

  • Lead Qualification & Conversion: Identify and qualify Marketing and Academy leads within your territory. Convert leads into opportunities, and pass them to our Field Sales team.
  • CRM & Communication Tools: Maintain accurate records of customer interactions, and make calls and texts with customers, dental practices, and internal sales teams.
  • Customer Support: Follow up with customers to secure reorders. Collaborate with Sales Representatives and use Business Intelligence tools to identify targets.
  • Prospecting: Proactively reach out to dental practices to uncover new business opportunities and expand our customer base.

Your Qualifications:

  • 2+ years of experience in sales support, sales operations, or administrative coordination (preferably in a technical or B2B environment)
  • Bachelor's degree in business, Marketing, Communications, or related field (preferred but not mandatory).
  • Excellent written and verbal communication skills.
  • Highly organized with strong attention to detail.
  • Proficiency in Microsoft Excel, PowerPoint, and Google Workspace.
  • Collaborative mindset and a service-oriented attitude.

Bonus Skills:

  • Experience with order entry/ERP systems (e.g., SAP, NetSuite).
  • Familiarity with technical products or solutions-based selling.
  • Prior experience in lead qualification or sales development.

Let's achieve our goal together.
If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our around 3600 employees that are the key to our success. Let's achieve our goal together: Making people smile.

Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process.

Candidates must be legally authorized to work in the United States on a permanent basis. This position is not eligible for employer-based visa sponsorship now or in the future.

  • Sales Associate

    1 day ago

    Amherst, New York, United States CosmoProf Beauty Full time

    OverviewColor & Curl ConciergeThe Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills.In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by:Creating increased...

  • Retail Cosmetics Sales Leader

    2 weeks ago

    Amherst, New York, United States Macy's Full time $40,000 - $80,000 per year

    Be part of an amazing storyMacy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've...

  • General Manager

    2 weeks ago

    Amherst, New York, United States RCM Technologies, Inc. Full time $120,000 - $250,000 per year

    Reports to Executive ManagementFull-time Salaried ManagementBuffalo, NYOverviewRCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports...

  • Retail Assistant Store Manager-BBW Boulevard Consumer Squar

    2 weeks ago

    Amherst, New York, United States Bath & Body Works Full time $55,000 - $75,000 per year

    DescriptionCareer Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun StoresAt Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top...

  • Service Manager

    6 days ago

    Amherst, New York, United States The Goodyear Tire & Rubber Company Full time

    Let's Connect APPLY TODAY To Schedule Your On Site InterviewText "Goodyear" to 66866 to connect with a recruiterThe pay range for this position is $ $28.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including:...

  • Customer Relations Specialist

    2 weeks ago

    Amherst, New York, United States Rollins, Inc. Full time $40,000 - $60,000 per year

    OverviewWe Need Your Next-Level Service Mindset at theBest in Pests.As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.OurCustomer Service Specialistposition...

  • Checkout Specialist

    2 weeks ago

    Amherst, New York, United States DENT Neurologic Institute Full time

    Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and wellbeing. By remaining dedicated to these values and the overall overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a...

  • Checkout Specialist- Part Time

    1 week ago

    Amherst, New York, United States DENT Neurologic Institute Full time $25,000 - $40,000 per year

    Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and wellbeing. By remaining dedicated to these values and the overall overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a...

  • Marketing Specialist

    1 week ago

    Amherst, New Hampshire, United States PSNI, LLC Full time $60,000 - $90,000 per year

    PSNI is currently seeking a creative and self-motivated Marketing Specialist with superior organizational and writing skills to join our team of professionals in Amherst, NH. Strong references must be provided.The individual is responsible for owning and managing ongoing marketing-related projects, writing content, creating various internal communications,...

  • Marketing Specialist

    1 week ago

    Amherst, New Hampshire, United States Professional Software for Nurses, Inc Full time $60,000 - $120,000 per year

    Position DescriptionPSNI is currently seeking a creative and self-motivated Marketing Specialist with superior organizational and writing skills to join our team of professionals in Amherst, NH. Strong references must be provided.The individual is responsible for owning and managing ongoing marketing-related projects, writing content, creating various...