Vacation Support Specialist

2 weeks ago

Jacksonville, Florida, United States Vacation Advertiser Full time

Job Title: Vacation Support Specialist (Remote)
Location: Remote – U.S., Mexico, Caribbean, UK, Australia - Based Only
Job Type: Flexible Schedule / Independent Contractor

Turn Your Passion for Travel Into a Rewarding Career
Are you passionate about helping others explore the world? We're looking for friendly, detail-oriented individuals to join our team as Vacation Support Specialists. Work from anywhere with Wi-Fi and help clients create unforgettable travel experiences.

As part of a leading travel services team, you'll provide personalized support to clients booking everything from quick getaways to dream vacations. If you enjoy delivering excellent customer service and solving problems with a smile, we'd love to meet you

Key Responsibilities:

  • Provide professional customer service via phone, email, and chat

  • Assist with travel reservations including flights, hotels, car rentals, and vacation packages

  • Manage booking changes and itinerary updates with efficiency and care

  • Educate clients on travel policies, promotions, and procedures

  • Resolve issues and escalate as needed, ensuring a smooth experience for every traveler

  • Collaborate with internal teams to deliver top-tier support

Qualifications:

  • High school diploma or equivalent

  • Reliable internet connection, smartphone, and computer

  • Excellent communication and problem-solving skills

  • Self-starter who can work independently and manage time effectively

  • Comfortable in a fast-paced, customer-focused environment

  • Eagerness to learn – no prior travel industry experience required

  • 1+ year of experience in customer service, sales, or hospitality (preferred)

  • Multilingual abilities are a plus

What We Offer:

  • Remote, flexible work schedule

  • Access to exclusive travel discounts and perks

  • Ongoing training, mentorship, and support

  • Opportunity to grow within the travel industry

Apply today and start your journey in travel

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