Residential Account Manager

2 weeks ago


North Versailles, Pennsylvania, United States SERVPRO Team Wall Full time


Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Vision insurance


SERVPRO's former Franchise of the Year, Team Wall, is looking for our next great hero

Who are we? Feel free to check us out:

SERVPRO Team Wall is seeking a Residential Account Manager (RAM) to manage residential mitigation and construction projects from lead to close. This role focuses on delivering concierge-level service by guiding customers through estimates, contracts, project updates, and final closeout.

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Compensation: Opportunity for $80,000 (base salary + commission)

Key Responsibilities:
  • Convert residential leads into signed contracts
  • Serve as the main point of contact for customers, adjusters, and internal teams
  • Deliver and explain estimates, follow up with customers, and close sales
  • Provide regular project updates and ensure top-tier customer experience
  • Support invoicing, collections, and documentation as needed
  • Collaborate daily with Operations, Estimating, and Intake teams
What We're Looking For:
  • Strong communication, presentation, and organizational skills
  •  Ability to balance customer needs with internal processes
  • Knowledge of restoration, insurance, or construction industries a plus
  • Solution-driven mindset with patience, urgency, and professionalism
  • Ability to attend daily/weekly team meetings and occasional travel

Company Benefits:
  • 401k +matching
  • Medical/Dental/Vision
  • Generous PTO policy
  • Training & Development


Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy We look forward to hearing from you.



All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.



  • North Versailles, Pennsylvania, United States Local Roots Landscaping Full time

    Full-time Description Attitude:Local Roots is dedicated to making Pittsburgh more beautiful from the outside in. We pride ourselves in providing only the best quality work and expect the Landscape Maintenance Foreman to take the same pride and ownership in the jobs they oversee. This position requires interaction with others from different backgrounds,...

  • Lead Carpenter

    7 days ago


    North Wales, Pennsylvania, United States Volpe Enterprises Full time

    Join Our Team as a Lead Carpenter at Volpe EnterprisesAre you a highly skilled carpenter with a passion for craftsmanship and a strong background in residential remodeling? Do you thrive in a team-oriented environment where quality and client experience come first? If so, Volpe Enterprises is looking for youWho We Are:Volpe Enterprises is a full-service,...


  • North Wales, Pennsylvania, United States Merck Full time

    Job DescriptionThe position is a customer-facing position which manages our company Wholesaler/Distributor Fee-for-Service agreements for all Human Health, Oncology and Vaccine customer channels. This role is responsible for utilizing and managing SAP, Microsoft Office systems and, via third party vendor relationships, supporting systems such as Integrichain...


  • North Wales, Pennsylvania, United States Merck Full time

    Job DescriptionField Access ManagerThe Field Access Manager (FAM) serves as the subject-matter expert on access related issues for healthcare professionals (HCPs) and healthcare organizations (HCOs), and will work cross-functionally with patient support, market access, and field sales to support timely patient access to therapy. The FAM will provide...


  • North Wales, Pennsylvania, United States Krispy Kreme Full time

    Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.We are looking for Assistant Managers who want to inspire customer wonder You...

  • FedEx Delivery Driver

    2 weeks ago


    North Wales, Pennsylvania, United States Cyrten Full time

    IMMEDIATELY HIRING - FedEx Ground - Delivery DriverGood Safe Delivery Drivers Wanted -Do you like to be on the road and work independently? Do you feel good achiening your goals? Are you detailed and organized? Then we want to talk to youWe are an independent contractor and are looking for high energy drivers In this role you will be delivering packages for...


  • North Wales, Pennsylvania, United States Addison Group Full time

    Customer Service & Accounts Receivable Specialist (Confidential) Montgomery County, PA | Onsite Full-Time | Temp-to-HireThe OpportunityAddison Group is working with asmall, well-established organizationseeking aCustomer Service & Accounts Receivable Specialistto support daily operations. This role is ideal for someone who enjoys interacting with people,...


  • North Wales, Pennsylvania, United States Merck Full time

    Job DescriptionReporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the strategic roadmap for US Commercial customer-facing applications, including the evolution of Veeva and Veeva Account Management.Through a deep understanding of customer-facing roles, including that of...


  • North Wales, Pennsylvania, United States Merck Full time

    Job DescriptionThis role is part of National Contract Operations and Supply Chain (NCOSC), which delivers end-to-end services that enable affordable patient access, deliver insightful customer experiences, and support enriching employee experiences across IAM Contract Management, Service Agreement, Account Management, and Channel Strategy lifecycles. The...


  • North Wales, Pennsylvania, United States Waxing the City Full time

    Benefits:Bonus based on performanceCompetitive salaryEmployee discountsTraining & development At Waxing the City, our licensed service providers are not only waxing experts, they're waxing authorities. This led us to create our very own title of Cerologist technicians, combining "cera" (Latin for wax) with "ologist" (to highlight their level of education...