Inside Sales Representative

3 hours ago

Ayer, Massachusetts, United States Catania Oils Full time

Description
Do you take pride in doing things right the first time?
Looking for a stable job with room to grow?
Ready to join a team that treats you like family? We want to hear from you
Inside Sales Representative - Ayer, MA
Join a Legacy. Build the Future
Catania Oils, a fourth-generation, family-owned business with 125 years of excellence in the edible oils industry, is looking for a passionate and driven
Inside Sales Representative
to join our team. If you thrive in a fast-paced environment, love solving problems, and know how to bring out the best in people—this is your moment.

Our Core Values Drive Everything We Do

  • We Are Family – We treat every team member with respect and support, just like family.
  • Own It – We take responsibility, celebrate wins, and learn from challenges.
  • Job Well Done – We strive for excellence and take pride in delivering quality work.
  • Customer Focused – We go beyond expectations to ensure our customers succeed.
  • Authenticity at Our Core – We act with integrity and stay true to our values, even under pressure.

What You'll Do

  • Respond promptly to inbound sales inquiries via phone, email, or website inquires Provide product recommendations tailored to customer needs.
  • Develop and maintain strong relationships with existing three tier bulk customers to ensure repeat business and customer satisfaction
  • Identify new sales opportunities through outbound calls, email campaigns, and lead follow-up. Work with sales operations/marketing personnel to source leads.
  • Collaborate with the Bulk Division Sales Managers and cross-functional teams to meet monthly and quarterly sales targets
  • Maintain accurate records of customer interactions, quotes, and orders using HubSpot CRM software.
  • Provide pricing, availability, and technical product information to customers.
  • Resolve customer issues with professionalism and urgency refer to customer service department when necessary.
  • Stay informed about market trends, competitor offerings, and Catania's product portfolio
  • Support logistics and operations teams to ensure timely delivery and fulfillment of bulk orders

Requirements
What You Bring

  • Bachelor's degree in business, Marketing, or related field preferred
  • 0-2+ years of inside sales experience, preferably in foodservice, manufacturing, or B2B environments
  • Strong verbal and written communication skills
  • Proficiency in CRM systems and Microsoft Office Suite
  • Ability to manage multiple accounts and prioritize tasks effectively
  • Customer-focused with a proactive and solution-oriented approach
  • Knowledge of edible oils or food ingredients is a plus

Why Catania Oils?

  • Be part of a company that values teamwork, respect, and continuous improvement
  • Work in a culture that blends tradition with innovation
  • Make a real impact in a company that's committed to sustainability and quality.
  • We offer competitive pay and benefits.

Catania Oils is an
Equal Opportunity Employer
Salary Description

$25-$28/hour

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