Hotel Group Coordinator

2 weeks ago

New York, New York, United States Endeavor Hospitality Group Full time

What's your Endeavor?

If this is you…

  • It's all in the dot the i's and cross the t's
  • Hospitality is your second nature
  • Your smile can be felt through the phone
  • You take organization to a whole new level… We want to talk to you

Endeavor Hospitality Group, a boutique hotel management company, is seeking an ambitious, polished team player to be the Group Coordinator of a new and exceptionally designed Courtyard Marriott, located in the dynamic Hudson Yards district This is the perfect location, only one avenue away from the Jacob Javits Center, a few blocks from Madison Square Garden and the Highline, along with numerous major corporate headquarters

Endeavor Hospitality Group was founded by business-driven developers who have been deeply and passionately rooted in the New York real estate market for decades. We are looking for a highly skilled, ambitious administrator to support our growth and see the opportunity for their own development

Compensation:

$27 - $29 hourly

Responsibilities:

What You Will Be Doing:

  • Coordinate group reservations and special requests to guarantee a smooth guest experience
  • Serve as the primary point of contact for group clients, addressing inquiries and concerns in a timely manner
  • Collaborate with sales, front desk, and catering teams to ensure all group needs are met
  • Prepare and maintain accurate booking documentation, contracts, and billing information
  • Assist in event planning and execution, coordinating with various departments to meet client specifications
  • Monitor group arrivals and departures, tracking key metrics and reporting on performance
  • Provide exceptional customer service and foster positive relationships with clients and guests

Qualifications:

  • Marriott Brand experience is highly preferred
  • Responsible with an aptitude for problem-solving
  • Previous customer service and administrative experience
  • Strong organizational skills, exceptional verbal and writing abilities
  • Ability and desire to work in a fast-paced environment
  • Proven experience in digital systems and reporting, i.e., Delphi, PMS, Microsoft Office, Excel, PowerPoint, etc.
  • Be a team player with a high level of dedication and perform other duties as assigned to meet business needs
  • A college degree is strongly preferred

About Company

At Endeavor Hospitality Group, we take hospitality personally. We value memorable experiences over mere transactions and deliver on that promise through our commitment to a deeper level of engagement with guests, staff, partners, and stakeholders. Endeavor's innovative model of destination-centric hospitality ensures every property creates, fosters, and inspires a location's true cultural signature. That means we've got our ears to the ground, taking cues from locals to establish unique experiences and long-lasting connections with neighborhood partners. And for our stakeholders, our intuitive, results-driven approach spurs revenue growth. We're making hospitality welcoming for everyone involved, and we're having a great time in the process.

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