customer relations specialist

1 week ago


Natick, Massachusetts, United States Bernie & Phyl's Furniture Full time

CUSTOMER RELATIONS SPECIALIST

Hourly rate $ $19.00 based upon experience

JOB DESCRIPTION

If you are an energetic individual, you have a great opportunity to join a successful and growing company

We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages

All Stores Open 7 Days a Week

Weekend and Evening availability required

Description: Complete various office support functions for in-store operations.

RESPONSIBILITIES:

Accounting Functions

  • Handle all cash, checks and credit cards
  • Balancing individual drawer at the end of their shift
  • Assisting customers in the completion of financing applications
  • Assist sales representatives with finalizing transactions.

Customer Interactions/Clerical Functions

  • Giving customers receipts and explaining company policies
  • Promptly answer incoming calls and assisting customers
  • Assist customers with questions regarding the arrival of their furniture and deliveries
  • Adhering to all company policies and procedures
  • Maintaining a professional and courteous manner
  • Calling customers to schedule deliveries/update order status working from reports

All other duties as assigned

High School diploma

Comfort with computers and data entry

Ability to professionally interact with the public

Attention to detail and accuracy

A strong work ethic and dependability a must

At Bernie & Phyl's Furniture, we recognize and appreciate all of our team members hard work and dedication. If you view yourself as a professional and are interested in a career in our industry, we are interested in speaking with you.

Bernie & Phyl's Furniture is an Equal Opportunity Employer



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