unit associate

6 days ago

New Haven, Connecticut, United States Yale New Haven Health Full time

Overview:

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under general supervision, providing a variety clerical duties in support of the department.

EEO/AA/Disability/Veteran

Responsibilities:

    1. Acts as receptionist, greeting and interacting with patients, visitors and others.
    • 1.1 Greets all patients and visitors in a courteous and professional manner.
    1. Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
    • 2.1 Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
    1. Handles patient appointment system.
    • 3.1 Schedules patient appointments in coordination with the clinical staff.
    1. Interacts with all others in a manner consistent with excellent hospital public relations.
    • 4.1 Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
    1. Cleanliness and safety.
    • 5.1 Maintains safe, clean, and organized environment in all clerical areas.
    1. Patients' Rights.
    • 6.1 Respects patients' rights at all times identified within the institution.
    1. Supplies/ordering, errands.
    • 7.1 Assists in maintaining supplies at appropriate inventory levels.
    1. Emergency situations.
    • 8.1 Performs efficiently in emergency situations as directed.
    1. Information/in-service participation.
    • 9.1 Appropriately seeks information or assistance from administrator, or other resource people.

Qualifications:

EDUCATION

Minimum High School Diploma or equivalent GED is required.

EXPERIENCE

One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.

SPECIAL SKILLS

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