Current jobs related to Experienced Customer Service Representative - Amsterdam, New York - THE GUND COMPANY
-
Amsterdam, New York, United States Staples Full time1:00pm-9:30pm/Monday-FridayStaples is business to business. You're what binds us together.Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment,...
-
Executive Director Assisted Living
2 weeks ago
Amsterdam, New York, United States The Sentinel of Amsterdam Full timeThe Sentinel of Amsterdam – Assisted Living CommunityAmsterdam, NYSalary: $100,000–$130,000 annually (commensurate with experience)The Sentinel of Amsterdam is seeking a dynamic, compassionate, and results-driven Executive Director to lead our assisted living community. This is an exciting opportunity for an experienced senior living leader to oversee...
-
Environmental Services Assistant
1 day ago
Amsterdam, New York, United States St. Mary's Healthcare Full timeSt. Mary's Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary's Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary's Healthcare...
-
Technical Services Manager
1 week ago
Amsterdam, New York, United States Beech-Nut Nutrition Full timeTechnical Services ManagerAbout Beech-Nut Nutrition Company…We are one of America's leading companies providing nutritious, wholesome foods for babies and toddlers using real ingredients, gently cooked, with non-GMO verified, Natural or organic ingredients in almost all our products.Our work is organized around our mission To delight Consumers through...
-
Lead Driver Part Time 2nd Shift
3 days ago
Amsterdam, New York, United States Staples Full time4:00pm-8:00pm/Monday-FridayCurrent Associates are not eligible for Retention or Sign On Bonuses.Staples is business to business. You're what binds us together.Join our Staples World Class Supply Chain Team and deliver essential products to our customers.What you'll be doing:As a Lead Driver, you will train and mentor new delivery drivers and fill in for...
-
branch manager
1 week ago
Amsterdam, New York, United States Walden Savings Bank Full timeJoin Our Team as a Market LeaderDrive Growth, Inspire Teams, and Make a Local Impact**Are you a dynamic leader with a passion for people, performance, and community banking? We're looking for a results-driven professional to take charge of the development and success of our branch network in a key market area. In this high-impact role, you'll be at the...
-
RN Labor
1 day ago
Amsterdam, New York, United States St Marys Healthcare Full timeSt. Mary's Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary's Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary's Healthcare...
-
RN Residency
2 days ago
Amsterdam, New York, United States St Marys Healthcare Full time** Graduate Nurses welcome to apply St. Mary's Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary's Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs...
-
RN Residency
1 day ago
Amsterdam, New York, United States St. Mary's Healthcare Full time** Graduate Nurses welcome to apply St. Mary's Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary's Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs...
-
Warehouse Shipping Full Time 1st Shift
2 weeks ago
Amsterdam, New York, United States Staples Full time8:00am-4:30pm/Monday-FridayStaples is business to business. You're what binds us together.Join our Staples World Class Supply Chain Team and deliver essential products to our customers.What you'll be doing:As a warehouse associate you may work in one of the following six areas:Warehouse Bulk/Material Handling Equipment Operator: You will be operating...
Experienced Customer Service Representative
2 weeks ago
The Gund Company has an immediate opening for a full-time Experienced Customer Service Representative to join our team
Shift: 1st Shift
Hourly Wage: $24.00-$32.00
About The Gund Company
The Gund Company, a leader in engineered material solutions, specializes in customized electrical insulation products. With 12 global facilities, we pride ourselves on delivering high-quality products and excellent customer service. We are currently seeking a Experienced Customer Service Representative Coordinator to join our team.
Job Summary Customer Service Representative
As a Customer Service Representative Coordinator, you are responsible for managing the full order fulfillment process to ensure complete customer satisfaction. This includes processing orders, handling customer inquiries, and working with internal teams to meet customer needs. As a CSR Order Fulfillment Coordinator, this role requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision.
Key Responsibilities Customer Service Representative
- Implement and manage the Order Fulfillment Process with precision and efficiency in an extremely responsive manner for the customer.
- Navigate through ERP-CRM software and database systems to enter quotes and customer orders as well as maintain and update software with customer notations (SSC-Sales, Service, Calls).
- Accurately respond to customer inquiries and quote requests in an expeditious and complete manner.
- Build relationships with TGC's customer base to fully understand the customer's requirements, communicate them to our production and sales team.
- Manage customer inventory requirements through use of Purchase Requisition Process.
Requirements:
- Requires high school graduate reading, communication, math and problem-solving skills with 2+ years' experience.
- College degree in business or equivalent experience with formal training, preferred.
- Flexibility to work overtime and adjust to emergency production needs.
- Other duties as assigned.
Preferred:
- Previous experience in a manufacturing environment.
- Familiarity with reading and interpreting technical drawings.
- Proficiency with Windows based software including Microsoft Office Applications
Work Environment Customer Service Representative
- This role is primarily performed in an office-based setting
- Occasional work on the manufacturing floor may be required, with proper PPE provided and required
- The position may involve repetitive tasks, including sitting, standing, walking, using hands and fingers, as well as talking and hearing.
Benefits
- Paid Time Off (PTO) and Paid Holidays
- Comprehensive benefits package (Health, Dental, Vision, Life, Disability).
- 401(k) plan with a 50% employer match.
- Employee Stock Ownership Plan (ESOP).
- Ongoing training and development programs.
Join a company that values your contribution and invests in your future. Apply today to start your career with The Gund Company
Reasonable accommodation(s) for may be made to enable individuals with disabilities to perform the essential functions of the position of Customer Service Representative.
EEO Statement:?It is the policy of The Gund Company to recruit, hire, train, and promote employees without discrimination.
Rev: RJ
