Front Desk Attendant at Yale

5 hours ago

Tulsa, Oklahoma, United States Mental Health Association Of Oklahoma Full time

The Front Desk Attendant at Yale is responsible for administrative duties related to the general safety and security of a 76-unit apartment property.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Responsible for general safety and security of the facility, including monitoring of video surveillance equipment, fire systems, and all building exits.
  • Makes interior and exterior checks of the premises.
  • Enforces all property and leasing rules.
  • Monitors incoming and outgoing guests. 
  • Observes and reports resident behaviors.
  • Creates a shift log that accurately reports any incidents, behaviors, or maintenance issues, and is required to review previous shift logs to enhance awareness of potential problems or other issues.
  • Receives and records resident payments for meal program and other fees.
  • May be required to assist with janitorial or kitchen duties when staffing is insufficient.
  • Responsible for knowledge of and compliance with Association policies and procedures
  • Works in cooperation with Resident Assistant Staff and Pool Staff on shifts where two staff are required to be on duty.
  • Creates and distributes incident reports as required.
  • Be a living example that recovery is possible by role modeling recovery and wellness in his or her own life.

KNOWLEDGE, SKILLS & ABILITIES:

  • High School Diploma or GED required.
  • Experience with program housing and/or working with persons with mental illness preferred.
  • Strong interpersonal skills required, including setting, and enforcing appropriate boundaries with residents.
  • Knowledge of basic office equipment and technology required.
  • Ability to multi-task and prioritize duties required.
  • Adult CPR and First Aid certification preferred.
  • Current Tulsa City/County Health Department Food Handler's permit required within 90 days of hire.

WORK CONDITIONS & PHYSICAL DEMANDS:

  • Work is performed in climate-controlled office setting, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is unlikely. 
  • Noise level is moderate and includes sounds of aggregate residential living, including multiple conversations, ringing phones, intercom announcements.
  • Staff will report any environmental hazards encountered in normal performance of job duties and will not handle or otherwise be exposed to hazardous conditions.
  • Work requires a flexible work schedule due to internal and external meetings. Occasional travel may be required; must have reliable transportation. 
  • Ability to effectively communicate orally and in writing.
  • Physical ability to move 25 pounds or more on occasion.
  • Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff behavior.
  • Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).
  • Ability to climb multiple flights of stairs.
  • Ability to safely and properly use office equipment.


Saturday & Sunday
8:00am - 8:00pm (24 hours Weekly)

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