Program Director

About us

Aerie Healthcare is a specialized outpatient mental health day treatment program that focuses on providing Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) services exclusively for adolescents dealing with mental health issues. Located in Concord, New Hampshire, we are passionate about addressing the pressing need for comprehensive behavioral healthcare services tailored to 12-18 year olds of all genders in New Hampshire.

Reporting directly to the Aerie Clinical Director, the Program Director is a key leadership role responsible for overseeing the daily clinical and program operations of Aerie Healthcare's PHP/IOP located in Concord, NH. This position focuses on supporting clinicians, ensuring consistent delivery of high-quality, trauma-informed, and developmentally appropriate care, and maintaining smooth site-level workflows. The Concord Program Director provides clinical guidance, staff support, supervision, and operational leadership to foster a cohesive, effective, and well-supported team environment.

Responsibilities

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• Manage the day-to-day clinical operations of the PHP/IOP program at the designated site.

• Provide weekly clinical supervision for prelicensed therapists, licensed therapists, interns, and site based staff.

• Model and support implementation of evidence-based, trauma-informed care practices.
• Participate in onboarding and training of new staff, ensuring clinical quality and alignment with program expectations.
• Monitor documentation quality and timeliness in alignment with agency standards and regulatory requirements.
• Promote a collaborative, ethical, and inclusive team environment that supports staff development and retention.

• Offer consultation and guidance on complex or high-risk cases, encouraging team-based decision-making.

• Maintain a reduced caseload to support program needs

• Facilitate evidence-based group therapy tailored to the needs of adolescents.
• Participate in treatment planning, case reviews, and discharge coordination.
• Engage in risk assessment, crisis management, and safety planning as needed.

• Collaborate closely with families, schools, outpatient providers, and other community supports.

• Review and monitor clinical documentation, ensuring timely, thorough, and compliant records in the Electronic Medical Record (EMR).

• Ensure treatment plans, progress notes, discharge summaries, and collateral communication meet agency and regulatory standards.

• Track client progress toward treatment goals and support effective discharge planning in collaboration with families and providers.

• Develop and maintain relationships with local agencies to support referral development and overall community engagement.

• Represent the program in meetings with schools, outpatient providers, and at local conferences.
• Review preadmission documentation to determine admission to the program based on insurance definitions of PHP and IOP level of care.
• Assist with site tours and facilitate admissions meetings.
• Serve as the primary point of contact for site-level clinical concerns, ensuring smooth coordination of services.
• Promote a safe, therapeutic, and strengths-based environment for clients and staff.
• Monitor fidelity to clinical models and ensure treatment aligns with the organization's mission, standards, and goals.
• Collaborate with administrative leadership to support program efficiency and compliance.

Qualifications:

• Master's degree in Social Work, Counseling, Psychology, or related field.
• Independent clinical license required (e.g., LICSW, LMHC, LMFT, or equivalent).
• Minimum of 3 years post-licensure experience, ideally in a higher level of care setting (PHP, IOP, residential, or inpatient).
• Previous supervisory or leadership experience strongly preferred.
• Approved (or eligible) Mental Health Clinical Supervisor with NH OPLC
• Experience working with adolescents and families in behavioral health settings.
• Strong organizational, communication, and clinical documentation skills.
• Demonstrated ability to lead with empathy, integrity, and accountability.

This is an opportunity to make a meaningful impact on the lives of adolescents struggling with mental health challenges. We offer competitive compensation, a supportive work environment, and opportunities for professional growth. If you are passionate about helping others and possess the necessary qualifications, we encourage you to apply for this rewarding position

Job Type: Full-time

Pay: $80, $100,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Professional development assistance

Education:

• Master's (Required)

License/Certification:

• LICSW or LCMHC license (Required)

Ability to Commute:

• Concord, NH Required)

Work Location: In person