Associate Field Project Manager

2 weeks ago

Dayton, Ohio, United States Midmark Corporation Full time
Description

JOB SUMMARY:

The Associate Field Project Manager is responsible for supporting and executing installation projects for healthcare and veterinary facilities. This role involves coordinating equipment deliveries, supervising subcontractors, and ensuring high-quality installations while maintaining customer satisfaction. The ideal candidate will have strong organizational and problem-solving skills, the ability to work in a fast-paced environment, and a commitment to delivering exceptional service.

ESSENTIAL/PRIMARY DUTIES:

Plans and oversees equipment deliveries for healthcare and veterinary facilities, ensuring smooth execution and customer satisfaction.Acts as an onsite liaison, coordinating with customers, subcontractors, and internal teams to facilitate seamless project completion.Assists with field measurements, site readiness confirmation, and final project completion steps to ensure installation success.Trains logistics partners and subcontractors on proper delivery and installation techniques to maintain quality standards.Ensures adherence to company quality standards and customer satisfaction metrics throughout the project lifecycle.Collaborates with sales, customer service, and logistics teams to support efficient project workflows and resolve issues.Maintains project documentation, including schedules, reports, and quality checklists, to track project progress and ensure compliance.Investigates and supports the resolution of service, product, and process quality issues to improve overall service efficiency.Gathers customer feedback and assists in implementing improvements to enhance customer experience and satisfaction.Communicates product and service specifications to customers, ensuring clarity and alignment on installation expectations.Adheres to safety and compliance guidelines while managing installation processes and subcontractor activities.Travels frequently to construction job sites to oversee and manage installation projects as required.

SECONDARY DUTIES:

Assists with internal process improvements and project workflow enhancements.Participates in team meetings and training sessions to stay updated on best practices and industry trends.

EDUCATION and/or EXPERIENCE:

Bachelor's degree and 0-2 years of experience in commercial construction, field service, facilities, logistics, or equivalent combination of education and experience.

COMPETENCY and/or SKILL:

Strong organizational and problem-solving skillsAbility to travel frequently and work in a fast-paced, customer-facing environmentBasic knowledge of project management tools and Microsoft Office SuiteStrong communication and collaboration skills for working with customers, subcontractors, and internal teamsAbility to manage multiple tasks simultaneously while maintaining attention to detailKnowledge of installation processes, site readiness requirements, and quality control standardsProficiency in basic project documentation and reporting

SUPERVISORY RESPONSIBILITIES:

Oversees subcontractors and logistics partners during installation projectsEnsures subcontractor adherence to quality and safety guidelines

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